Security Police Officer-FT-Trinity Health Ann Arbor

Trinity Health•Brighton, MI

12d

About The Position

The Security Police Officer’s primary responsibility is to ensure a safe and secure environment for patients, staff, and visitors to the SJMHS-West Market. Under the supervision of the Chief of Security Police, the officer provides security patrols, helps preserve peace and ensure safety, delivers customer service, writes reports, detects and prevents criminal activity, and makes arrests within the limits of department policies and procedures and applicable state and federal law. The role includes patrolling health center grounds, parking areas, structures, and buildings; responding to emergencies and public-safety incidents; exercising independent judgment within legal parameters; documenting routine and non-routine events; maintaining security equipment; and assisting patients, staff, and visitors. Officers must maintain knowledge of applicable laws, regulations, and organizational policies and uphold honest, ethical, and professional conduct. The position requires a high school diploma or equivalent. An associate degree, relevant security, military, or law-enforcement experience, and a current MCOLES license are preferred. The officer must pass a psychological evaluation, meet MCOLES and State of Michigan qualifications, and maintain a valid, unrestricted Michigan driver’s license. The position also requires Taser proficiency and annual certification, along with the ability to communicate effectively, produce detailed reports, and respond appropriately to stressful or combative situations.

Requirements

High school diploma or equivalent.
Successfully complete and pass a psychological evaluation.
Maintain the qualifications required by MCOLES and the State of Michigan.
Maintain a valid, unrestricted Michigan driver’s license.
Demonstrate the ability to operate an Electronic Control Device (Taser), including manipulating cartridges and aiming and firing projectile probes from a variety of positions in situations that justify force, while maintaining emotional control under extremely stressful situations.
Maintain Taser certification and demonstrate annual proficiency through a certified Taser qualification test and review of use-of-force policy.
Demonstrate verbal and written communication skills and the ability to produce detailed, chronological, factual reports.
Demonstrate communication, interpersonal, and problem-solving skills for interacting appropriately with patients, hospital staff, visitors, and security personnel.
Be free of physical, medical, mental, or emotional conditions that may impair efficient performance or endanger oneself or others, with or without reasonable accommodation.
Maintain good rapport and cooperative relationships, approach conflict constructively, help identify problems and solutions, and participate in conflict resolution.
Support open communication, trust, teamwork, and cooperation within the Security Police Department and with other SJMHS departments.
Respond appropriately to stressful and combative situations while maintaining emotional intelligence.
Demonstrate sensitivity and responsiveness to ethnic and cultural differences and to the medical, emotional, and mental health needs of patients, staff, and visitors.
Read and write English.

Nice To Haves

Associate degree.
At least one year of experience in campus security or police, military, or law enforcement.
Current MCOLES license.

Responsibilities

Represent the Health System by assisting and guiding patients, staff, and visitors at SJMHS West Market campuses.
Patrol and monitor grounds, parking lots, structures, and buildings for compliance with health center policies and applicable laws; report violations to a command officer.
Respond to criminal activity and make arrests when appropriate, following department procedures, applicable laws, and MCOLES standards; use authorized force and restraints as needed.
Respond to emergencies and public-safety incidents, including alarms, patient standbys or restraints, persons with weapons, and medical emergencies.
Use reasonable independent judgment within legal parameters when determining whether to detain or search, make an arrest, or apply force to preserve life and property.
Complete daily activity reports documenting non-routine activities and written reports concerning complaints, investigations, suspicious activity, policy violations, and use-of-force incidents.
Complete assigned defibrillator and vehicle maintenance checks and maintain security police equipment in working condition.
Identify and report safety risks and hazards, taking immediate action to reduce or remove them when possible.
Respond to complaints and concerns from patients, staff, and visitors, including lost property, suspicious activity, improper access, and suspicious packages.
Respond to general assistance calls, including door access, vehicle lockouts and jumpstarts, wheelchair assistance, and other customer-service needs.
Report malfunctioning parking lot gates to Grounds and issue citations for improper parking, handicap parking, and fire-lane violations.
Self-report off-duty police contact, arrests, court orders, or legal proceedings that could prevent firearm ownership, possession, or carry.
Maintain working knowledge of applicable laws, regulations, Trinity Health Standards of Conduct, the Organizational Integrity Program, and relevant Security Police and related policies.
Maintain Taser certification and demonstrate proficiency annually through a certified qualification test and review of use-of-force policy.
Follow Taser aftercare procedures as required by policy and procedure.