Security Operations Team Lead

Walden Security•Knoxville, TN
•Onsite

About The Position

A Security SOC Team Lead is responsible for overseeing the operation, maintenance, and monitoring of closed-circuit television (CCTV) systems, ensuring they are used effectively to detect, deter, and respond to security threats. This role often involves managing a team of security operators, coordinating with other security personnel, and ensuring compliance with safety and access control policies. This is a highly technical position with the candidates proficient in the following: CCTV Monitoring & Analysis: Watch multiple camera feeds in real time, identify suspicious activity, and document incidents. Access Control: Manage visitor logs, key control, and access to restricted areas. Team Leadership: Supervise and train security operators, ensure shift coverage, and maintain operational standards. Reporting & Compliance: Prepare incident reports, conduct safety inspections, and ensure adherence to company and regulatory policies. Must have excellent attention to detail, strong interpersonal skills and be able to work well with a team as well as alone. Duties may include the following; other duties may be assigned by the Operations Manager or Branch General Manager: Strong communication is requires as the supervisor will provides input to the management in regards to operation, status of posts and Security Officers.

Requirements

  • Must be at least 25 years old.
  • Must have a valid Tennessee drivers license.
  • No more than one at-fault occurrence on MVR in the last 5 years.
  • Proficient in CCTV Monitoring & Analysis.
  • Proficient in Access Control.
  • Proficient in Team Leadership.
  • Proficient in Reporting & Compliance.
  • Excellent attention to detail.
  • Strong interpersonal skills.
  • Ability to work well with a team as well as alone.
  • Strong communication skills.

Nice To Haves

  • Security Officer Certification

Responsibilities

  • Overseeing the operation, maintenance, and monitoring of closed-circuit television (CCTV) systems.
  • Ensuring CCTV systems are used effectively to detect, deter, and respond to security threats.
  • Managing a team of security operators.
  • Coordinating with other security personnel.
  • Ensuring compliance with safety and access control policies.
  • Watching multiple camera feeds in real time, identifying suspicious activity, and documenting incidents.
  • Managing visitor logs, key control, and access to restricted areas.
  • Supervising and training security operators.
  • Ensuring shift coverage and maintaining operational standards.
  • Preparing incident reports.
  • Conducting safety inspections.
  • Ensuring adherence to company and regulatory policies.
  • Providing input to management regarding operations, status of posts, and Security Officers.

Benefits

  • Extensive Training
  • Save on phone, vacation, auto, retailers and more!
  • Tuition Reimbursement
  • Employee Family Scholarship
  • Paid Time Off
  • Medical, Dental and Vision Insurance
  • Health Savings Account
  • Voluntary Life Insurance
  • 401K
  • Employee Assistance Program
  • Employee Recognition Programs (Tenure Recognition, On-The-Spot Bonuses, Officer of the Month and Officer of the Year)
  • Culture of Caring (supports many charitable organizations)
  • Promote From Within Philosophy
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