Security Operations Supervisor

Minnesota United•Saint Paul, MN

1d•Onsite

About The Position

The Security Operations Supervisor is part of the Stadium Operations department for Minnesota United FC (MNUFC), a sports business located in the Twins Cities area of Minnesota and a member of Major League Soccer (MLS), the top tier soccer league in North America. The Security Operations Supervisor is a key leadership role responsible for coordinating and overseeing day-to-day safety and security operations at Allianz Field. This position acts as a tactical leader for stadium security, assists in the administration of technology systems, and supports the planning and implementation of staffing, surveillance, and emergency protocols. This role ensures a safe and secure environment for guests, staff, and players during all events and non-event days.

Requirements

3+ years in security leadership or operations
Experience in a stadium, arena, or venue working with sports security protocols preferred
Experience coordinating shifts and supervising staff
Working knowledge of security systems such as Genetec or similar platforms
Working knowledge of screening tools such as OPENGATE a plus
Previous experience delivering emergency response and crisis management training
Clear communicator who understands how to collaborate across teams, serving as a liaison with law enforcement
Ability to work overnight shifts, weekends, and holidays
Ability to lift and move up to 40 pounds as needed, standing and walking for long periods of time
Ability to pass criminal background check
Valid driver’s license

Nice To Haves

Experience in a stadium, arena, or venue working with sports security protocols
Working knowledge of screening tools such as OPENGATE

Responsibilities

Lead and conduct security briefings
Monitor and enforce standard operating procedures
Conduct/assist with perimeter checks and respond to calls for service
Conduct/assist with Security Operations Center duties
Supervise and audit contract security staff for professionalism, process compliance, and performance
Maintain working knowledge of the Genetec Security Center and Envoy, coordinating updates, and troubleshooting with IT and vendors
Monitor camera feeds during shift and large events for real-time situational awareness and support
Assist with minor video review requests and product performance evaluations
Proficient with all Microsoft Office 365 products including but not limited to Outlook, Word, and Excel
Aid in coordinating seasonal tabletop exercises and red-team drills to test emergency response readiness
Assist in the creation and facilitation of internal training for 24/7 security staff and future security supervisors
Help design and implement in-house audit programs to evaluate current security operations and identify areas for improvement
Track security trends, produce event debrief reports, and provide input on improvements or emerging risks
Provide coverage support as assigned, allowing senior security leaders flexibility for higher risk duties