Security & Operations Coordinator (Part Time)

Brilliant Earth•Secaucus, NJ

10h•Onsite

About The Position

The Security & Operations Coordinator supports daily security operations and on-site facilities coordination at the Brilliant Earth Distribution Center. Reporting to the Corporate Security Manager, this role serves as a key point of contact for employees, visitors, and vendors, ensuring a productive and secure atmosphere. The Security & Operations Coordinator maintains a safe environment for employees, safeguards company assets, enforces security policies, oversees third-party vendor work, and ensures physical security systems function properly. This is a part-time role based in our Secaucus, NJ facility. The ideal candidate will work 10-hour day shifts 2 days a week, following a set schedule.

Requirements

1+ year of experience in operations, facilities, or a similar role
Familiarity with basic computer applications (email, ticketing system, messenger programs) to communicate
Comfort navigating between multiple software tools
Ability to manage multiple tasks in a fast-paced environment
Demonstrated ability to learn new systems, technology, and processes quickly
Capable of working independently and collaboratively as part of a team
Ability to follow written or verbal instructions, following all safety rules and procedures
Strong oral and written communication skills
Ability to maintain confidentiality with sensitive information
Strong customer service orientation toward employees, visitors, and vendors
Ability to build and maintain positive working relationships with on-site and dispersed teams
Consistent reliability and punctuality for scheduled shifts

Nice To Haves

Experience in loss prevention, security, or a distribution center environment is a plus
Familiarity with physical security technology (CCTV, access control, intrusion alarms) a plus

Responsibilities

Provide on-site security coverage at the Distribution Center during scheduled shifts
Manage visitor check-in via the Eden system; verify identities and notify hosts
Enforce entry/exit procedures for employees, visitors, and deliveries; route packages to the receiving dock and food deliveries to the exterior door
Issue, track, and reconcile daily guest fobs with accurate sign-out records
Conduct scheduled interior and perimeter patrols
Provide escort and monitoring for all third-party vendors on-site, including those performing repairs, inspections or facilities work
Support opening and closing procedures
Serve as on-site point of contact for police, fire, and EMS during emergencies
Report security and safety equipment issues and ensure repairs are completed without compromising facility security
Learn and become proficient in company’s security technology platforms and internal communication platforms
Process security tickets for alarm codes, fobs, safes, and CCTV access across the Distribution Center and showroom locations, including activations, deactivations, and access changes
Conduct security audits for the Distribution Center and showroom locations
Utilize CCTV, Access Control, and Intrusion alarm systems to support investigations and resolve security issues
Collaborate with the security team to maintain compliance with security policies and procedures
Serve as the on-site representative for the remote Retail Operations team on facilities matters
File facilities maintenance tickets in BEHelp with complete on-site details, and provide ongoing updates to the Retail Operations team through resolution
Follow up on open tickets, coordinate with vendors and Retail Operations and confirm completion or work
Brief facilities vendors on issue context and observe work in progress and provide updates to Retail Operations
Escalate time-sensitive or high-impact facilities issues with urgency
Perform any other duties assigned or requested in relation to the position