Security Operations Center Analyst

Public Storage • Frisco, TX

2d • Hybrid

About The Position

Public Storage is seeking a Security Operations Center Analyst to join their team. This role involves direct responsibility for programming intrusion detection alert notifications within the company's video management system. The analyst will ensure video motion detection and object analytic alert parameters are optimized for accurate notifications and minimal false positives. They will also use notification reporting to test camera system detection performance and address inefficiencies. Additionally, the role includes providing technical and administrative oversight of company alarm systems, including remote testing and malfunction diagnosis, as well as supporting emergency notification systems. The analyst will manage the video evidence retention and transmission program and provide support to the security operations center through daily notification and incident response reporting. Collaboration with internal partners in field operations, asset management, human resources, and legal departments for video footage production is also a key aspect of this position.

Requirements

• 3+ years in a security and/or loss prevention role responding to and addressing physical threats, criminal acts and emergency incidents.
• Experience as an end user of security systems, including but not limited to video management, burglar or fire alarm, and emergency notification systems.
• Technical proficiency and experience in programming video management systems required.
• Excellent written and oral communication and follow-up skills.
• Proficient use of current Microsoft Office Products (MS Office Suite-Outlook, Word and Excel).

Nice To Haves

• Experience managing burglar alarm systems preferred

Responsibilities

• Direct responsibility for the programming of intrusion detection alert notifications in the company video management system.
• Ensure that video motion detection and object analytic alert parameters are programmed to increase response productivity by providing accurate notifications and minimizing false positives.
• Use notification reporting to test camera system detection performance and proactively address inefficiencies.
• Provide technical and administrative oversight of company alarm systems, including remote testing and diagnosis of malfunction systems.
• Provide technical and administrative support for the management of emergency notification systems.
• Direct responsibility for administration of video evidence retention and transmission program.
• Provide support for security operations center through production and analysis of daily notification and incident response activity reporting.
• Collaborate with internal partners in field operations, asset management, human resources and legal related to production of relevant or sensitive video footage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed