Global Security Operations Center Analyst

Corning•Town of Erwin, NY

1d•$64,736 - $89,012•Onsite

About The Position

The Global Security Operations Center (GSOC) Analyst, under the guidance of the GSOC Operations Supervisor, is responsible for monitoring the security of Corning’s employees, facilities, and property worldwide. The purpose of this position is to provide stakeholders decision advantage by detecting, analyzing, and appropriately responding to all threats to the corporation and its employees; these threats may include extreme weather conditions, political instability, crime, terror, infrastructure failures, life safety system alarms, access control alarms, and more. This is not a cyber security related role.

Requirements

Bachelor’s degree (Business, Political Science, International Relations, or other related disciplines) OR Associate’s degree with 2+ years’ experience in a related field
Must maintain a high degree of confidentiality and integrity
Flexibility to work all shifts including scheduled holidays and have a willingness to occasionally work outside of normally scheduled hours when needed to maintain operational continuity
Team player attitude with a professional interpersonal style
Strong customer service skills with the ability to adapt and cater to the unique needs of various customers
Aptitude for clear and effective writing under time-sensitive conditions
Personable telephone and face-to-face verbal communication skills, including experience clarifying information in a friendly and positive manner
Ability to establish priorities, multitask, work independently, and complete objectives in a fast-paced and demanding work environment
Sound operational judgment and a curiosity to learn about the company and its security needs
Comfortable in a high-tech work environment, with constant learning of new tools and processes
Good working knowledge of Microsoft Office Suite, especially Word, Excel, PowerPoint, SharePoint, and Outlook

Nice To Haves

Candidates with diverse educational backgrounds who can bring unique perspectives and skills to the position are encouraged to apply.

Responsibilities

Communicating directly with Corning employees around the world as a primary first-contact/first-report for all questions and concerns pertaining to security
Global monitoring of company assets, including alarm response with dispatch of emergency and/or security services
Gathering security and threat information from multiple open-source intelligence services using a variety of web-based and in-house tools
Conducting risk analysis and preparing proactive guidance to travelers, expatiates, facility management, and other stakeholders
Writing custom reports to various businesses across the company to enable decision advantage for Corning leadership
Researching and providing in depth risk analysis for high-risk travel assessments and travel recommendations
Providing support to leadership and protective services, including alarm monitoring, risk analysis, and movement monitoring
Compiling situational and after-action reports for both security and company management
Providing as-needed support for various security operations, crisis response, Intelligence and Investigations, and business continuity functions