Security Officer - Emergency Department Patrol

Allied Universal•Nashville, TN

About The Position

Allied Universal is hiring a Security Professional - Unarmed to work in a hospital environment. The role involves unarmed foot and/or vehicle patrols, access control, monitoring CCTV and alarm systems, preparing reports, and deterring criminal activity and misconduct. This is a safety-sensitive position; drug screening may be required to the extent permitted by law. Because the assignment is in a healthcare facility, a TB test and certain vaccinations may also be required. Candidates must be comfortable working in a hospital setting and have a valid driver's license with a clean driving record.

Requirements

  • High school diploma or equivalent.
  • Current driver's license if operating a company- or customer-owned vehicle; the posting also requires a valid driver's license with a clean driving record.
  • Meet applicable state and local licensing requirements, which may need to be satisfied before employment.
  • At least two years of verifiable employment history related to customer service or the protective services industry.
  • At least 18 years of age, or older if required by the state.
  • Ability to operate radio or telephone equipment and/or console monitors.
  • Ability to interact cordially and communicate with the public.
  • Effective oral and written communication skills.
  • Problem-solving and active-listening skills.
  • Ability to assess situations, identify critical issues quickly and accurately, and mediate conflict with tact and diplomacy.
  • Ability to write clearly, informatively, and accurately, with attention to detail.
  • Comfort working in a hospital setting.

Nice To Haves

  • Military service in a Military Occupational Specialty related to law enforcement or security, such as Military Police, Elite Military Forces, combat arms, or support roles in a Combat Zone.
  • Graduation from a certified public safety academy (military or civilian), or verified work experience in law enforcement, adult corrections, or firefighting.
  • Bachelor's degree in law enforcement, criminal justice, or a related field.
  • At least eight years of service in any military branch.
  • Associate's degree or at least 60 credits in law enforcement or criminal justice, with current or prior active military service.

Responsibilities

  • Patrol hospital grounds on foot or in a vehicle and document observations of unusual conditions that may present security concerns or safety hazards.
  • Assist hospital staff with de-escalation involving patients and restrain combative individuals when necessary, within company and customer guidelines.
  • Transport patients to the morgue as needed.
  • Help escort patients from the helicopter pad to the emergency room.
  • Assist with evacuations during fires, medical emergencies, and natural disasters.
  • Sound alarms or contact police or fire services in the event of a fire or unauthorized persons.
  • Warn individuals who violate rules, such as loitering, smoking, or carrying prohibited items.
  • Control entry to and exit from the property, verify authorization, and help prevent contraband or hospital property from being brought in or removed.
  • Observe departing personnel to deter theft and ensure authorized property removal follows client requirements.
  • Investigate and prepare reports on accidents, incidents, and suspicious activity, and maintain written logs as required.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Company retirement plans.
  • Seven holidays annually paid at time and a half if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
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