Security Officer Part Time Patrol

Allied Universal•San Jose, CA

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About The Position

Allied Universal is hiring a part-time unarmed patrol security officer for a retail and mall location in San Jose, California. The officer will safeguard clients by conducting patrols, monitoring access points, responding to alarms and incidents, and maintaining a visible presence to help deter security concerns. The role also involves providing customer service and communicating clearly with shoppers, tenants, visitors, and team members. The position is scheduled Wednesday and Thursday, 8:00 AM–4:30 PM, and pays $22.25 per hour. Employees can use the Claim a Shift platform to view and claim additional shifts. The role includes paid training, career growth opportunities, participation in a retirement savings plan, and access to discounts through the Perks Program. Employment is contingent on a background investigation and, where permitted by law, a drug screen. Licensing requirements depend on applicable state and local regulations and may need to be met before employment. A valid driver’s license is required only for driving positions.

Requirements

Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21.
Possess a high school diploma or equivalent.
Submit to a background investigation as a condition of employment, in accordance with applicable laws.
Submit to a drug screen as a condition of employment to the extent permitted by law.
Meet applicable state and/or local licensing requirements, which may be required prior to employment.
A valid driver’s license is required for driving positions only.

Nice To Haves

Customer service experience is preferred.
Comfort using a computer or tablet is preferred.
Access control and badge experience is preferred.
A guard card or license is preferred.
Alarm panel experience is preferred.

Responsibilities

Provide customer service to shoppers, tenants, visitors, and employees by following site-specific security procedures and policies.
Respond calmly and professionally to incidents, disturbances, medical situations, and other critical events in accordance with emergency response procedures.
Conduct regular and random unarmed patrols of common areas, entrances, parking areas, tenant spaces, and the exterior perimeter.
Observe and report suspicious activity, hazards, maintenance concerns, and policy violations to site contacts and/or Allied Universal leadership.
Assist with access control, directions, lost-and-found inquiries, and other customer service needs while maintaining a professional presence.
Respond to alarms and monitor access points.