Security Officer - Store Loss Prevention
About The Position
Nebraska Furniture Mart is hiring a Security Officer to provide an authoritative presence, maintain a safe and secure environment, and protect company property and staff. The role involves welcoming and assisting customers, visitors, and vendors; supporting customers with mobility and shopping-cart needs; monitoring property brought into stores; responding to incidents and emergencies; patrolling facilities and parking areas; assisting with vehicle problems and shopping-cart retrieval; and conducting and documenting preliminary investigations, audits, and security surveys. The position may require night, weekend, and/or early morning hours based on business needs.
Requirements
- High school diploma or GED preferred.
- Valid driver’s license and acceptable driving record.
- Ability to consistently engage customers in a professional manner.
- Ability to remain flexible in changing environments and adapt to different situations.
- Stamina to stand for long periods of time.
- Knowledge of Microsoft Office applications.
- For Nebraska and Kansas only: obtain certification in OC (Oleoresin Capsicum) foam deployment within one year of employment and maintain certification standards.
- Satisfactorily complete NFM Response to Resistance and First Responder training courses within 90 days of employment.
- For Texas only: ability to obtain a non-commissioned security officer license within 30 days of employment.
- Ability to work night, weekend, and/or early morning hours based on business needs.
- Complete pre-employment screening, including a drug screen and criminal background check.
Responsibilities
- Welcome customers, visitors, and vendors and help them locate staff in the stores.
- Issue electric handicapped shopping carts and assist customers in obtaining wheelchairs and shopping carts.
- Examine and properly tag property brought into the stores.
- React as necessary and assist with situations such as shoplifting, medical emergencies, and inclement weather.
- Patrol facilities and parking areas on foot or in a vehicle.
- Direct traffic during special events or heavy customer traffic and enforce parking regulations.
- Help customers and staff with vehicle breakdowns and lockouts.
- Retrieve shopping carts from parking areas.
- Conduct preliminary investigations, audits, and security surveys, and document findings.
Benefits
- Same-day pay with on-demand access to earned pay.
- Competitive pay with generous annual increases up to 7%.
- Health, dental, vision, and life insurance.
- Short- and long-term disability.
- Paid holidays upon hire and paid time off after 90 days.
- Staff discount on merchandise.
- Virtual and in-person career development opportunities at all levels.
- Paid community volunteer opportunities.
- Tuition reimbursement.
- NFM 401(k), with immediate participation and eligibility for company match after one year; Berkshire Stock is an investment option.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
