Security Officer- FT 3rd Shift

PENN Entertainment • Joliet, IL

2d

About The Position

The Security Officer monitors staff and guest activities to ensure compliance with organizational policies, regulatory guidelines, and safety rules, and takes appropriate steps to protect the safety and security of operations. The position uses sound judgment to safeguard guests, staff, and company assets while providing a high level of customer service and promoting a positive, entertaining experience for guests and team members.

The officer staffs assigned posts, coordinates with Surveillance to monitor critical areas, maintains a visible security presence, and controls guest access to vessels or non-public areas. The role may involve helping arrest or physically restrain resistant individuals and removing and detaining unruly, disruptive, or criminal individuals in a Security area. Other duties may be assigned.

Requirements

• Must be at least 21 years of age.
• High school diploma or GED equivalent required.
• Previous experience in a guest service-related field required.
• Must understand and speak English.
• Must be able to drive a company vehicle and adhere to the company MVR policy.
• Must have a valid Illinois driver's license.
• Must be able to remain calm in emergency or stressful situations.
• Must be physically fit enough to control and restrain unruly guests.
• Must be able to talk and hear regularly; stand and walk frequently; and occasionally sit, reach, stoop, kneel, and crouch.
• Must occasionally lift or move up to 50 pounds and push or pull carts and equipment weighing up to 250 pounds.
• Must have manual dexterity to operate necessary equipment and close and distance vision.

Responsibilities

• Monitor staff and guest activities for compliance with organizational policies, regulatory guidelines, and safety rules.
• Take necessary steps to ensure the safety and security of operations, guests, staff, and company assets.
• Provide a high level of customer service and promote a positive attitude and entertaining experience for guests and team members.
• Staff various posts as assigned.
• Coordinate with Surveillance to monitor critical areas.
• Maintain a visible presence and take action to protect guests, staff, and organizational assets.
• Monitor and control guest access to and from vessels or non-public areas.
• Help arrest and/or physically restrain resistant individuals.
• Remove and detain unruly or disruptive individuals, or people engaged in criminal activity, in a Security area.
• Perform other duties as assigned.

Benefits

• Wellness programs supporting financial, physical, and mental well-being.
• Day-one medical coverage may be available, depending on position.
• 401(k) matching may be available, depending on position.
• Annual performance bonus may be available, depending on position.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED