Security Officer Full Time Hospital Customer Support

Allied Universal•Highland Heights, OH

3d•Onsite

About The Position

As a full-time unarmed Security Officer in a healthcare setting in Cleveland, Ohio, you will help safeguard patients, visitors, staff, vendors, and hospital facilities. You will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, provide professional customer service, and respond to security needs with integrity. The role is scheduled Sunday, Monday, Tuesday, Thursday, and Friday from 6:00 a.m. to 2:00 p.m. The pay rate is $16.00 per hour.

Requirements

Meet hospital vaccination requirements.
Be able to restrain individuals.
Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21.
Possess a high school diploma or equivalent.
Submit to a background investigation in accordance with applicable federal, state, and local laws.
Submit to a drug screen to the extent permitted by law.
Meet any applicable state or local licensing requirements prior to employment.
A valid driver’s license is required for driving positions only.

Nice To Haves

Customer service experience is preferred.
CPR certification is preferred.

Responsibilities

Provide customer service to patients, visitors, staff, and vendors by following security-related procedures, site-specific policies, and emergency response activities as appropriate.
Respond calmly and professionally to incidents, medical emergencies, disturbances, and other critical situations.
Conduct regular and random foot and/or vehicle patrols of healthcare facilities, parking areas, entrances, and perimeter areas to help deter unauthorized activity.
Monitor access points and report suspicious activity, hazards, maintenance concerns, and policy violations to appropriate personnel.
Complete accurate incident reports, patrol logs, and other required documentation in accordance with site procedures.