Security Officer Full-Time Customer Support
About The Position
As a full-time Unarmed Patrol / Customer Support Security Officer at a financial institution in Pittsburgh, Pennsylvania, you will help safeguard clients, employees, and visitors. You will conduct routine patrols and maintain a visible presence to help deter incidents while supporting a welcoming environment. The role involves providing customer service, communicating clearly, and using computer or tablet tools as needed. The scheduled shifts are Tuesday through Saturday, 11:00 PM to 7:00 AM. The pay rate is $22.75 per hour. Applicants must be at least 18 years old for this unarmed role and have a high school diploma or equivalent. Employment is subject to applicable background investigation and drug screening requirements. State or local licensing may be required before employment.
Requirements
- Be at least 18 years of age for unarmed roles.
- Possess a high school diploma or equivalent.
- Applicants are subject to a background investigation in accordance with applicable laws.
- Applicants are subject to a drug screen to the extent permitted by law.
- Meet any state or local licensing requirements that apply before employment.
Nice To Haves
- Customer service experience is preferred.
- Comfort using a computer or tablet is preferred.
Responsibilities
- Provide customer service to employees, visitors, and contractors by following site-specific security procedures and policies.
- Respond calmly and professionally to incidents, alarms, access concerns, and critical situations, following established response protocols.
- Conduct regular and random unarmed patrols of interior areas, exterior grounds, parking areas, and the business perimeter, and report observed concerns.
- Monitor access points and visitor activity, verify authorization as required, and maintain accurate security logs and incident documentation.
- Support emergency response activities and communicate observations, incidents, and maintenance concerns to appropriate site contacts and Allied Universal leadership.
Benefits
- Access to a retirement savings plan.
- Medical, dental, and vision insurance.
- Basic life and AD&D insurance.
- Disability insurance.
- Discounts on brands and services through the Perks Program.
- Paid training and access to career growth opportunities.
- Access to technology to view and claim additional shifts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
