Security Officer - Site Supervisor

GardaWorld•Houston, TX

About The Position

GardaWorld Security Services is hiring a Security Officer for a concierge post in Houston, Texas. The role emphasizes customer service and building meaningful connections while working with people in settings such as office towers, hotels, and shopping centers. The position is full-time, Monday through Friday, from 6:00 a.m. to 2:00 p.m., with an hourly wage of $18. A uniform is provided at no cost. Employment is contingent on successful completion of a background check and drug screening after an offer is extended. The officer welcomes, identifies, and guides visitors; manages access control; patrols to identify risks; and inspects security equipment. The role also involves responding to incidents, providing first aid, coordinating with emergency teams, answering questions in person or by phone, preparing incident reports, and communicating security concerns. Additional duties include attending to clients’ day-to-day problems, conveying the company’s mission and values to staff, and conducting security surveys to assess prospective property security needs. GardaWorld describes opportunities for career growth and notes that 26% of its corporate employees started as frontline workers. The company states that it provides equal employment opportunities in accordance with applicable law.

Requirements

  • Be authorized to work in the United States.
  • Provide documentation of a high school diploma or GED.
  • Pass an extensive screening process; employment is contingent on a post-offer background check and drug screening.
  • Have exceptional customer service skills.
  • Have basic phone and computer skills and successfully complete a computer proficiency test.
  • Have at least one year of security, military, or law enforcement experience.
  • Hold a state license if required.
  • Have a valid driver’s license with no restriction B and a clean driving record.
  • Have strong written and verbal communication skills.
  • Be at least 21 years old.
  • Demonstrate a stable work history.
  • Have reliable transportation.
  • Be able to climb stairs, walk, stand, and sit for long periods.
  • Be willing and able to work at odd hours and under pressure.

Responsibilities

  • Welcome visitors, verify their identities, and guide them.
  • Manage access control.
  • Conduct regular patrols to identify potential risks.
  • Inspect security equipment and report maintenance needs.
  • Respond to incidents, provide first aid, and coordinate with emergency teams.
  • Answer questions in person or by phone.
  • Write incident reports and communicate security concerns.
  • Help ensure the safety and protection of individuals and property.
  • Attend to clients’ day-to-day problems.
  • Convey the company’s mission and organizational values to staff.
  • Conduct security surveys to assess prospective security needs of the property.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement savings plan with employer matching contributions
  • Paid time off (PTO)
  • Paid holidays
  • Disability coverage
  • Life insurance options
  • Career growth opportunities
  • Uniform provided at no cost
  • DailyPay availability
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