Security Officer (Part-time)

Pagosa Springs Medical Center•Pagosa Springs, CO

12d•$18 - $22•Onsite

About The Position

Pagosa Springs Medical Center (PSMC) is seeking a dependable, observant, and professional Security Officer to join our Facilities team on a part-time basis, working day shifts Friday, Saturday, and Sunday. The Security Officer is responsible for helping ensure the safety and security of patients, employees, visitors, and PSMC property. This position patrols the hospital and campus, monitors surveillance and alarm systems, controls facility access, enforces safety and security policies, and responds to emergencies and disturbances. This is a highly visible position requiring sound judgment, professionalism, strong interpersonal skills, and the ability to remain calm during stressful or potentially dangerous situations. The Security Officer also develops collaborative relationships with hospital staff, pre-hospital caregivers, and local law enforcement.

Requirements

High school diploma or equivalent required
Minimum of two (2) years of experience in hospital security, law enforcement, or another security position required
Current AHA BLS HeartSaver certification required
Strong situational awareness and observational skills
Excellent judgment and critical-thinking abilities
Strong verbal communication and active listening skills
Effective conflict resolution and verbal de-escalation skills
Ability to remain calm and professional during emergencies and escalating situations
Ability to respond appropriately to potentially aggressive or dangerous individuals
Strong attention to detail and accurate incident documentation skills
Ability to work independently with a high degree of self-motivation and self-direction
Strong customer service and interpersonal skills
Basic computer proficiency, including email, documents, spreadsheets, and applicable software
Ability to use radio, video surveillance, access control, and alarm systems

Nice To Haves

Associate's degree in Criminal Justice, Law Enforcement, or a related field preferred but not required
Certified Healthcare Security Officer (CHSO) certification preferred but not required
Additional language skills preferred but not required

Responsibilities

Regularly patrol the hospital campus and adjacent PSMC buildings to identify and address potential security risks
Monitor surveillance cameras, alarms, and other security systems for suspicious or unusual activity
Control access to the facility and help ensure only authorized individuals enter restricted areas
Verify identification and manage visitors as appropriate
Protect hospital property, equipment, supplies, and confidential information
Help prevent theft, vandalism, unauthorized access, and other criminal activity
Identify and promptly report safety risks and hazards
Respond promptly to alarms, disturbances, emergencies, and other security concerns
Assist with evacuation during fires and other threats
Provide basic first aid or medical assistance as needed
De-escalate conflicts and disturbances using effective verbal intervention techniques
Remain calm and exercise sound judgment when interacting with verbally or physically aggressive individuals
Assist clinical staff with clinical restraints, including physical holds, when necessary
Recognize potentially dangerous situations and quickly determine an appropriate course of action
Escalate emergency situations to local law enforcement when appropriate
Operate video monitoring, access control, and alarm systems
Monitor facility entrances, exits, and restricted areas
Support visitor management and facility access procedures
Maintain awareness of activity throughout the hospital and campus
Safeguard hospital assets through established access control, surveillance, and patrol procedures
Accurately and completely document security incidents and activities
Prepare variance reports and communicate relevant information to leadership and appropriate personnel
Use radio communications effectively and request additional assistance when needed
Communicate professionally with patients, visitors, employees, providers, leadership, law enforcement, and other community partners
Maintain confidentiality of patient and organizational information
Provide wayfinding assistance and escorts for patients and visitors
Maintain a high level of professionalism and customer service
Support a safe and therapeutic environment for adults, geriatric patients, adolescents, and pediatric patients
Treat individuals with dignity and respect while maintaining appropriate safety and security boundaries
Work independently while collaborating effectively with hospital departments and leadership