Unarmed Security Officer - Glassboro, NJ - Weekend Overnight

Colonial Security Services•Glassboro, NJ

About The Position

As a Security Officer for luxury off-campus apartments catering to college students, you will help maintain a safe and secure environment for residents and visitors. The role involves patrolling the property, monitoring surveillance equipment, responding to security concerns and incidents, documenting shift activity, communicating with management and emergency services, and assisting residents as needed. Officers also address noise disturbances and smoking violations and handle resident complaints professionally.

Requirements

NJ SORA License.
Strong verbal and written communication skills.
Ability to remain calm and composed under pressure.
Customer service mindset focused on assisting residents and visitors courteously and efficiently.

Nice To Haves

Prior experience in security or a related field is preferred.

Responsibilities

Conduct regular patrols across all nine buildings to help ensure the safety and security of residents and facilities.
Watch for suspicious activity, unauthorized individuals, and potential security breaches.
Use surveillance equipment to monitor common areas and sensitive locations.
Respond promptly to security alerts or incidents captured on CCTV.
Prepare detailed shift reports documenting incidents, observations, and security-related issues found during patrols or CCTV monitoring.
Communicate security concerns to management and provide timely updates and recommendations for improvement.
Take accurate messages for incoming phone calls and promptly document and relay relevant information to the appropriate recipients.
Serve as a point of contact for emergency services personnel and assist in coordinating responses during critical situations.
Help students and tenants who are locked out of their apartments by verifying their identity and residency and facilitating timely access.
Respond to and resolve noise disturbances and smoking violations in accordance with property policies and local regulations.
Handle resident complaints professionally and diplomatically, seeking peaceful resolutions where possible.