Security Officer Part Time Retail Patrol

Allied Universal•Austin, TX

About The Position

Allied Universal is hiring a part-time unarmed patrol officer at a retail location in Austin, Texas. The officer will help safeguard shoppers and team members by patrolling assigned areas, maintaining a visible presence, monitoring activity, responding to incidents, and providing customer service. The role follows site-specific policies and security procedures and includes reporting observations and incidents to site leadership and Allied Universal management. The posted schedule is Saturdays and Sundays, 7:30 a.m. to 3:30 p.m. The pay rate is $21.00 per hour.

Requirements

Be at least 18 years of age for an unarmed role.
Possess a high school diploma or equivalent.
Submit to a background investigation as a condition of employment, in accordance with applicable laws.
Submit to a drug screen as a condition of employment, to the extent permitted by law.
Meet any applicable state or local licensing requirements, which may be required before employment.

Responsibilities

Provide customer service to clients, shoppers, and team members while following security procedures and site-specific policies and, when appropriate, carrying out emergency response activities.
Respond to incidents, customer concerns, and critical situations calmly and professionally, using problem-solving skills.
Conduct regular and random patrols of sales areas, entrances, receiving areas, parking areas, and the perimeter.
Monitor access points and observe activity to help deter theft, unauthorized access, and other security concerns.
Accurately document observations, incidents, and policy violations and communicate relevant information to site leadership and Allied Universal management.