Security Officer Thurs-Mon 1am-9am

Comstock•Annandale, VA

About The Position

The Security Officer for ParkX Management helps ensure the facility operates smoothly, safely, and cleanly and provides a good experience for residents, tenants, and guests. The role includes property patrols, access control, safety observation and reporting, enforcement of property rules, and communication with guests and management. At Reston and Loudoun Station, the officer assists the Marketing team with events. At Reston Station, the officer also manages valet and plaza traffic and helps ensure event marketing plans are followed.

Requirements

High school diploma.
Certification as a security officer by the state of Virginia.
At least 1 year of experience in a customer-service-related field.
Valid driver's license without major violations.
Flexibility to work after hours and weekends as needed.
Outgoing personality and ability to relate to diverse groups and build and maintain strong relationships.
Strong sense of urgency, problem-solving, time-management, and communication skills.
Credibility, trustworthiness, integrity, accountability, and commitment to excellence.
Positive, can-do attitude and ability to support growth and innovation.
Customer-focused and results-oriented approach, with a desire to continuously learn and develop.
Exceptional oral and written communication, active listening, and organizational skills.
Ability to establish strong working relationships in a team setting.
Ability to multitask and prioritize with strong attention to detail in a fast-paced environment.
Self-directed and able to work independently with minimal supervision.
Ability to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and reach.
Ability to push, pull, or lift up to 50 pounds.
Ability to perform continuous repetitive motions and work in variable temperatures, including extreme heat or cold, variable noise levels, indoors and outdoors, and around fumes, hazards, dust or mite hazards, chemicals, and bio-hazards.

Responsibilities

Complete hourly patrol routes of the property using the security system and conduct routine foot patrols in and around the building.
Control access for guests, tenants, and vendors.
Monitor for and help prevent property damage; observe and report safety concerns.
Issue banning notices to rule violators, maintain the ban-notice file, and notify management when necessary.
Maintain the appearance of the two plaza kiosks.
Enforce the no-dogs-on-the-plaza policy.
Keep information such as Kiss N Ride details, contact phone numbers, and rules of conduct up to date and communicate it to guests as needed.
Report unknown work occurring at the property to management.
Immediately notify Park X and commercial and residential property management if someone parks illegally on the plaza.
Tell guests to keep fire-access areas clear for fire trucks and ambulances.
Close loading dock doors as needed and report concerns to management.
Assist the Marketing team before, during, and after events at Reston and Loudoun Station as needed.
At Reston Station, manage valet and ensure cars are not parked on the plaza or down ramp.
At Reston Station, ensure the plaza marketing plan is followed for special events.
At Reston Station, manage traffic entering the plaza and keep it moving.
Perform other duties as assigned.