Security Officer-Full Time, Days

Caesars Entertainment • Kansas City, MO

1d

About The Position

Harrah’s Kansas City is hiring a full-time Security Officer with a typical starting rate of $18.00 per hour. The schedule consists of two 12-hour shifts, two 8-hour shifts, and three days off. Security Officers help maintain a safe, secure, and welcoming property by conducting walking and driving patrols, responding to incidents, escorting money transfers, securing drop boxes, and enforcing Missouri Gaming Commission regulations, including verifying that guests entering gaming areas are at least 21 years old. The role involves professional guest interactions, accurate and confidential reporting, and work in a fast-paced environment. Team members work around the clock, including nights, weekends, and holidays.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Read, write, speak, and understand English; respond to visual and auditory cues; maintain accurate records; and perform basic addition and subtraction.
• Demonstrate integrity and confidentiality and adhere to the standards of a regulated business.
• Be eligible to obtain a Missouri Gaming License and pass a background check and drug screening.
• Be available to work any shift, including weekends and holidays.
• Maintain a professional, well-groomed appearance.
• Have strong customer service and communication skills.
• Have basic computer skills, including data entry and the ability to interpret computer output.
• Work independently and as part of a team, and operate effectively in fast-paced and stressful environments.
• Stand for prolonged periods, potentially for an entire shift; bend, stoop, twist, kneel, reach, grip, and lift, push, or pull items weighing at least 25 pounds and up to 150 pounds with reasonable accommodations.
• Be comfortable working in areas with second-hand smoke, bright lights, high noise, dust, and high traffic.
• Handle items such as chips, money bags, and computers, and have excellent vision, including peripheral vision.

Responsibilities

• Maintain regular and predictable attendance and arrive on time in a complete, clean uniform with required name tag, ID, and licenses, ready to work.
• Greet guests and fellow team members warmly and professionally in accordance with the Family Style Service culture.
• Promote guest and employee safety by identifying hazards, conducting walking and driving patrols, monitoring the facility, and promptly responding to incidents.
• Protect property and assets while enforcing Missouri Gaming Commission regulations and internal controls, including verifying that guests are at least 21 years old.
• Complete accurate, confidential, and detailed security incident reports, and promptly report improper, illegal, or suspected illegal activity to Security Supervisors.
• Collaborate with the security team to maintain comprehensive facility security across assigned shifts.
• Escort internal and external transfers of gaming chips, tokens, and cash valued at $500 or more between the casino, support facilities, and other designated secure areas.
• Collect, transport, and secure drop boxes, and assist Main Bankers by moving locked NRT carts during machine replenishment.
• Deescalate challenging situations using a professional tone and manner.
• Provide positive and professional guest interactions while supporting a safe and welcoming environment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED