Security Officer Parking Garage Patrol

Allied Universal • Cleveland, OH

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About The Position

As an unarmed Security Officer at a hotel or resort in Cleveland, Ohio, you will help safeguard clients and provide welcoming customer service to guests and staff. You will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, communicate clearly, respond to concerns, and support a positive environment through teamwork and integrity. This is a full-time position paying $16.83 per hour.

The schedule is Wednesday through Friday, 2:00 PM to 10:00 PM, and Saturday and Sunday, 6:00 AM to 2:00 PM.

Requirements

• Be at least 18 years of age for unarmed roles.
• Possess a high school diploma or equivalent.
• Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
• Applicants are subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license is required for driving positions only.

Responsibilities

• Provide customer service to hotel guests, visitors, and staff by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents, guest concerns, and critical situations in a calm, professional, problem-solving manner.
• Conduct regular and random unarmed patrols of guest areas, entrances, parking facilities, common spaces, and the property perimeter to help deter unauthorized activity.
• Monitor access points and report unusual conditions, maintenance concerns, and policy violations according to site procedures.
• Maintain detailed activity and incident reports and communicate relevant information to hotel management and Allied Universal leadership.

Benefits

• Access to exclusive technology to view and claim additional shifts to earn more.
• Paid training and access to career growth opportunities.
• Access to a retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through the Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED