Security Officer Unarmed Patrol Customer Service

Allied Universal • Durham, NC

9d

About The Position

As an unarmed Security Officer in a healthcare location in Durham, North Carolina, you will help safeguard clients by monitoring assigned areas, conducting routine patrols, and maintaining a visible presence to help deter security-related incidents. You will support patients, visitors, and staff through professional communication and customer service, using computer or tablet tools as needed. The role involves responding to incidents and emergencies, monitoring access and visitor activity, and documenting relevant information.

This is a full-time position with a listed pay rate of $20.46 per hour. The schedule is Monday, Tuesday, Thursday, and Friday from 3:00 PM to 11:00 PM.

Requirements

• Must be at least 21 years of age.
• High school diploma or equivalent required.
• Applicants are subject to a background investigation in accordance with applicable laws.
• Applicants are subject to a drug screen to the extent permitted by law.
• Licensing requirements may apply under state or local laws and regulations and may be required before employment.
• A valid driver’s license is required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.

Responsibilities

• Provide customer service to patients, visitors, staff, and vendors by carrying out security-related procedures and site-specific policies, and by participating in emergency response activities when appropriate.
• Conduct regular and random unarmed patrols of assigned buildings, parking areas, entrances, and perimeter locations to identify and report unusual activity, hazards, or policy violations.
• Respond calmly and professionally to incidents, medical-related emergencies, and critical situations, following site procedures and contacting appropriate personnel as needed.
• Monitor access points and visitor activity in accordance with site requirements to help maintain orderly movement throughout the location.
• Complete accurate activity reports, incident documentation, and shift logs, and communicate relevant information to site leadership or Allied Universal management.

Benefits

• Access to a retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on brands and services through the Perks Program.
• Paid training and access to career growth opportunities.
• Access to technology for viewing and claiming additional shifts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED