Security Officer Part Time Unarmed Hospital Customer Support Patrol
About The Position
Allied Universal is hiring a part-time unarmed Security Officer for a hospital customer-support and patrol role in Cleveland, Ohio. The officer monitors and patrols assigned hospital areas, maintains a visible presence to help deter security-related incidents, and supports patients, visitors, and staff through customer service and communication. The role contributes to a caring environment through teamwork, integrity, and reliable service while responding professionally to changing needs. The position is scheduled Wednesdays and Saturdays from 6:00 AM to 2:00 PM and pays $16.00 per hour. Hospital assignments require vaccines. The role also requires the ability to restrain individuals in a hospital setting and a high school diploma or equivalent. Applicants must be at least 18 years old for unarmed roles. Employment is conditional on a background investigation and, where permitted by law, a drug screen. State or local licensing may be required before employment. A valid driver’s license is required only for driving positions.
Requirements
- Vaccines are required for hospital assignments.
- Ability to restrain individuals in a hospital setting is required.
- Must be at least 18 years of age for unarmed roles.
- High school diploma or equivalent required.
- Applicants are subject to a background investigation in accordance with applicable laws.
- Applicants are subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and may be required prior to employment.
- A valid driver’s license is required for driving positions only.
Nice To Haves
- Customer service experience is preferred.
- CPR certification is preferred.
Responsibilities
- Provide customer service to patients, visitors, and staff by following site-specific procedures, hospital policies, and appropriate emergency response activities.
- Respond calmly and professionally to incidents, disturbances, medical emergencies, and critical situations, escalating concerns according to established protocols.
- Conduct regular and random unarmed patrols of hospital buildings, patient care areas, parking facilities, entrances, and perimeter areas.
- Monitor access points and visitor activity, provide directions and assistance, and report suspicious activity, hazards, or policy violations.
- Prepare accurate incident reports and communicate clearly with hospital staff, emergency responders, and Allied Universal leadership.
Benefits
- Access to an exclusive technology platform to view and claim additional shifts.
- Paid training and career growth opportunities.
- Retirement savings plan.
- Discounts on brands and services through the Perks Program.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
