Security Officer - T-Mobile Arena

MGM Resorts International
•Onsite

About The Position

Security Officers at T-Mobile Arena serve as a visual deterrent and respond to security matters and potential emergencies, including violence, life-safety threats, and other emergencies. The role requires specialized training and physical conditioning. Duties must be performed in accordance with departmental and property policies, practices, and procedures. Officers patrol and monitor property areas, provide guest and employee service, respond to emergencies, document incidents, relay information, assist with first aid and evacuations, and maintain proficiency with assigned equipment. Successful completion of recurring mandatory legal, defensive tactics, first aid, and CPR/AED training and drills is a condition of employment.

Requirements

  • High school diploma or GED.
  • At least 1 year of relevant customer service experience.
  • Ability to work on call or part time.
  • Ability to meet the position's specialized training and physical-conditioning requirements.
  • Successfully attend and pass recurring mandatory legal, defensive tactics, first aid, and CPR/AED training and drills.

Nice To Haves

  • Previous security, military, or law enforcement experience.
  • Previous experience working in a similar resort setting.

Responsibilities

  • Patrol and monitor all property areas, including the exterior, using a bicycle or company vehicle.
  • Monitor alarm systems and surveillance cameras.
  • Provide guest service and resolve complaints and issues involving guests and employees.
  • Act as a first responder in emergency situations.
  • Perform gaming drops and transactions, including carrying drop boxes and chip carriers.
  • Write reports documenting daily activities and irregularities, including property damage, theft, accidents, and unusual occurrences.
  • Dispatch information, messages, and emergencies to or from appropriate personnel using telephones or two-way radios.
  • Provide appropriate first aid to injured people and follow established injury-reporting protocols.
  • Secure emergency scenes to prevent further loss or damage, advise personnel of threats, summon emergency responders, and initiate and conduct evacuations.
  • Attend and pass recurring mandatory legal, defensive tactics, first aid, and CPR/AED training and drills.
  • Maintain proficiency in the use of assigned equipment.

Benefits

  • Wellness incentive programs supporting physical and mental health.
  • Company hotel, food and beverage, retail, and entertainment discounts, plus partner discounts on travel, electronics, online shopping, and other offerings.
  • Free meals in the employee dining room.
  • Free parking on and off shift.
  • Health and income protection benefits for eligible employees.
  • Professional and personal development programs, networking opportunities, and community volunteer opportunities.
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