Security Officer - Customer Service

GardaWorld•Austin, TX
•Onsite

About The Position

GardaWorld Security Services is hiring a Tactical Security Officer in Rollingwood, Austin, Texas. The role involves monitoring and patrolling sensitive environments, observing activity and details, controlling access to secure areas, and protecting people and property. Officers must be able to remain on their feet and move throughout their shifts, including working in outdoor conditions. The position offers several fixed schedule options: Monday–Thursday, 3 PM–11 PM (32 hours); Friday–Tuesday, 11 PM–7 AM (40 hours); Tuesday, 3 PM–11 PM, and Wednesday–Saturday, 11 PM–7 AM (40 hours); or Wednesday–Sunday, 3 PM–11 PM (40 hours). The hourly wage is $19.50. Uniforms are provided at no cost. Employment is contingent on passing a background check and drug screening after an offer is extended.

Requirements

  • Be authorized to work in the United States.
  • Be at least 21 years of age, as required by applicable law or contractual requirement.
  • Pass a background check and drug screen, and complete an extensive screening process.
  • Provide documentation of a high school diploma or GED.
  • Be able to stand and walk for the entire shift.
  • Be professional and well groomed.
  • Be able to work in outdoor conditions.
  • Have security, military, or law enforcement experience; this is required.
  • Have a Texas security license or be able to obtain one.
  • Have a valid driver's license and a clean driving record.

Nice To Haves

  • First aid certification is an asset.

Responsibilities

  • Patrol sensitive areas and look for suspicious activity.
  • Verify identities and control access to secure areas.
  • React quickly to threats or incidents.
  • Check that alarms and cameras are functioning properly.
  • Document incidents and actions taken.
  • Respond to alarms and conduct on-site checks.
  • Collaborate with law enforcement during serious incidents.
  • Ensure the safety and protection of individuals and property.

Benefits

  • Medical, dental, and vision insurance plans.
  • 401(k) retirement savings plan with employer matching contributions.
  • Paid time off (PTO).
  • Paid holidays.
  • Disability coverage.
  • Life insurance options.
  • Career growth opportunities.
  • Uniform provided at no cost.
  • DailyPay is available to GardaWorld employees.
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