Security Officer

Citadel Security USA•Montrose, CO

7d•Onsite

About The Position

Citadel Security USA is seeking a professional and dependable Unarmed Security Officer to join our team in Montrose, Colorado. This position supports a professional business environment where security personnel play an important role in maintaining safety, assisting staff and visitors, and responding to a variety of situations throughout the property. The successful candidate will be comfortable working in a fast paced setting, interacting with staff and professionals, and remaining calm during emergencies or challenging situations.

Requirements

Must be at least 18 years of age
Valid Driver's License required
Ability to pass applicable background screening requirements
Strong verbal and written communication skills
Ability to remain alert and attentive throughout assigned shifts
Professional demeanor and dependable attendance
Ability to walk extensively throughout large healthcare facilities

Nice To Haves

Previous experience in military service, law enforcement, or related fields
Customer service experience in a public-facing environment
Experience monitoring CCTV systems and access control technology
Familiarity with incident reporting and documentation procedures
Strong conflict resolution and de-escalation skills

Responsibilities

Conduct frequent patrols throughout property buildings and surrounding grounds
Monitor parking lots, entrances, exits, and restricted areas
Perform security inspections to identify potential safety concerns
Lock and unlock designated doors according to site procedures
Protect sensitive locations and controlled-access areas
Observe CCTV systems and security monitoring equipment
Investigate unusual activity or security concerns identified through surveillance systems
Monitor facility conditions and report security-related issues promptly
Respond to alarms and facility emergency notifications
Provide escorts for staff and visitors when requested
Assist property personnel during watch assignments
Deliver professional customer service while maintaining security awareness
Interact respectfully with visitors, contractors, and staff
Respond to disturbances, safety concerns, and emergency situations
Utilize verbal de-escalation techniques to help resolve conflicts
Assist with managing disruptive, agitated, or emotionally distressed individuals
Coordinate with personnel and emergency responders when necessary
Maintain professionalism during high-pressure situations
Drive to designated off-site facilities to conduct security checks
Perform patrol inspections of remote buildings and properties
Maintain communication with supervisors regarding patrol status and findings
Complete daily activity reports and incident documentation
Record observations accurately and in a timely manner
Document security events, investigations, and response actions
Maintain detailed records in accordance with site and company requirements