Security Officer - Hotel Polaris

CoralTree Hospitality•Colorado Springs, CO
•Onsite

About The Position

Hotel Polaris at the U.S. Air Force Academy is seeking a Security Officer to help protect hotel guests and assets and support distinctive guest and team-member experiences. The role involves patrolling the property, responding to alarms and medical calls, addressing immediate safety concerns, communicating with Guest Services, and coordinating with government emergency agencies when needed. The Security Officer also conducts internal investigations, prepares objective incident and shift reports, keeps accurate logs, and maintains confidentiality on sensitive matters. This is a full-time, hourly position paying $20.00 per hour. The posting is scheduled to close on 11/14/2026 or when the position is filled.

Requirements

  • Education and experience equivalent to high school graduation, or another combination of training or experience that provides the required knowledge, skills, and abilities.
  • Possess valid professional credentials required by state or local regulations, if applicable.
  • Valid CPR/AED and first-aid certification, or the ability to obtain certification.
  • Valid driver's license and satisfactory driving background and criminal history record.
  • Effective communication skills in English.
  • Ability to work a flexible schedule that may include evenings, weekends, and holidays.

Nice To Haves

  • Experience at a comparable AAA Four Diamond/Four Star hotel and/or resort is highly desired.

Responsibilities

  • Patrol the property as required and ensure the security of hotel guests and assets.
  • Promptly report safety or security concerns to the appropriate manager or Security Supervisor.
  • Maintain radio communications with Guest Services; if unavailable, notify Guest Services and explain how to be reached in an emergency.
  • Respond to alarms, medical calls, and other incidents as a property first responder.
  • Maintain absolute confidentiality on sensitive issues.
  • Interact with fire, police, paramedics, and other government agencies as needed.
  • Conduct detailed internal investigations and provide detailed, objective reports for each shift or incident.
  • Detect and address immediate safety issues; respond to incidents and act as an emergency first responder when required.
  • Maintain accurate notes and logs and communicate pass-on information to the next shift.
  • Perform other duties as assigned.

Benefits

  • Group medical, dental, vision, life, and disability benefits.
  • Pre-tax flexible benefit plan for healthcare and dependent-care reimbursement.
  • Colorado Family and Medical Leave Insurance Program (FAMLI).
  • Employee assistance program.
  • Paid time off and sick time.
  • 401(k) plan with company match.
  • Complimentary team member meals.
  • Complimentary room nights at CoralTree Hospitality-managed properties.
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