Security Officer Hotel Access Control

Allied Universal•Laguna Beach, CA
•Onsite

About The Position

As a part-time Security Officer at a hotel and resort in Laguna Beach, California, you will create a welcoming presence for guests and visitors while monitoring access, responding to security-related concerns, and communicating with hotel staff. You will help maintain a secure environment through attentive observation, professional customer service, and integrity. The position is scheduled for swing-shift work on Saturdays and Sundays from 3:00 PM to 11:00 PM. The listed pay rate is $22.00 per hour. Allied Universal describes its workplace as dynamic, welcoming, and collaborative, and emphasizes a people-first culture where teamwork drives success. The company offers technology for viewing and claiming additional shifts, paid training, career growth opportunities, participation in a retirement savings plan, and discounts through its Perks Program. Applicants are subject to a background investigation and, to the extent permitted by law, a drug screen. Licensing requirements vary by state and local law and may be required before employment. A valid driver’s license is required only for driving positions.

Requirements

  • Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21 years old.
  • Possess a high school diploma or equivalent.
  • Submit to a background investigation as a condition of employment.
  • Submit to a drug screen as a condition of employment, to the extent permitted by law.
  • Meet applicable state and local licensing requirements, which may need to be satisfied before employment.

Nice To Haves

  • A guard card or license is preferred.
  • Customer service experience is preferred.

Responsibilities

  • Provide customer service to hotel guests, visitors, and staff while carrying out security procedures, site-specific policies, and emergency response activities.
  • Monitor front-desk access, verify visitor and contractor authorization, issue credentials or access materials as directed, and maintain accurate visitor logs.
  • Respond professionally and calmly to guest concerns, incidents, alarms, and critical situations, escalating matters according to established procedures.
  • Observe lobby and entry activity from a stationary post, report suspicious or unusual activity, and help deter unauthorized access.
  • Support security communications by receiving calls, documenting incidents, coordinating with hotel personnel, and contacting emergency services when directed.

Benefits

  • Paid training and career growth opportunities.
  • Participation in a retirement savings plan.
  • Discounts on brands and services through the Perks Program.
  • Access to technology for viewing and claiming additional shifts to earn more.
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