Security Officer

Caesars Entertainment • Baltimore, MD

13d

About The Position

The Security Officer must meet all requirements of Horseshoe Baltimore Security and will be primarily assigned to a security vehicle, patrolling the parking garage and outdoor areas throughout an eight-hour shift. The role requires independent vehicle or foot patrol, safe and alert driving, and extended exposure to hot, cold, or inclement weather. The officer enforces company security and safety regulations, guards transfers of money and chips from the Change Booth to the Main Cage, and performs other security- and safety-related duties while ensuring casino regulations are followed.

The officer also provides strong guest and employee service. This includes communicating professionally, greeting guests warmly, anticipating needs, providing prompt service, checking for satisfaction, and resolving service breakdowns. The officer is expected to maintain a positive attitude, celebrate guest wins, and respond calmly and rationally to conflicts.

Requirements

• Must be at least 21 years of age.
• Must have a valid Maryland driver's license, a good driving record, and no prior suspension of driving privileges; driving record will be reviewed.
• Must be a responsible, safe, alert, and safety-conscious driver.
• Must be able to work independently in a vehicle or on foot.
• Must be able to work any day of the week and any shift.
• Must present a well-groomed appearance.
• Must be able to sit, stand, or walk for long periods.
• Must be able to work outdoors for extended periods in hot, cold, or inclement weather.
• Must be able to respond calmly and make rational decisions when handling customer and employee conflicts.
• Must possess excellent written and verbal communication skills.
• Must be able to interact professionally with the general public.
• Must have good communication and service skills.

Responsibilities

• Enforce company security and safety regulations.
• Guard the transfer of money and chips from the Change Booth to the Main Cage.
• Perform security- and safety-related duties and ensure casino regulations are followed.
• Patrol the parking garage and outdoor areas in a security vehicle or on foot.
• Provide professional, friendly service to guests and employees, including greeting guests, anticipating needs, checking satisfaction, and resolving service breakdowns.
• Respond calmly and make rational decisions when handling customer and employee conflicts.
• Maintain a positive attitude and create a welcoming atmosphere for guests.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed