Security Officer - Nights

Dartmouth Health•Windsor, VT

About The Position

The Security Officer is responsible for the safety and well-being of patients, visitors, staff, facilities, and hospital property. This position works Wednesday through Sunday from 11 p.m. to 7 a.m. and provides security, parking assistance, emergency response, and support to hospital departments.

Requirements

  • High school graduate required.
  • Valid driver’s license with a clean driving record, in accordance with D-H’s Driver Disqualifications Guidelines, required.
  • Must maintain Taser, handcuff, and pepper gel certification.
  • Must complete all required training and pass minimum physical requirements within 90 days of hire and as required thereafter.
  • Must obtain IAHSS Basic Security Officer Certification within 6 months of hire.

Nice To Haves

  • Two years of related experience preferred.
  • Direct security experience highly preferred.

Responsibilities

  • Patrol assigned facility areas for illegal or inappropriate activity and security or safety concerns.
  • Provide information, assistance, and guidance to patients, visitors, and staff.
  • Conduct internal and external rounds to help ensure the safety and security of the facility, property, and occupants.
  • Respond to and investigate security incidents, documenting and recording incidents and activities appropriately.
  • Assist nursing units, clinical care areas, and other departments with uncooperative, combative, or violent patients and visitors.
  • De-escalate situations and use appropriate AVADE techniques.
  • Provide patient watch activities to prevent elopement or injury to the patient or others.
  • Apply restraints at the direction of medical staff.
  • Contact local law enforcement when circumstances warrant.
  • Respond to custody disputes and domestic disturbances occurring on campus.
  • Conduct patient and visitor searches when required and search rooms and belongings as needed.
  • Respond to emergencies and code calls; perform CPR, including use of AEDs.
  • For medical incidents outside the building, contact the local fire department for ambulance response.
  • Monitor parking lots for compliance with facility parking regulations and ticket unauthorized vehicles.
  • Observe and follow up on parking-area safety hazards and provide vehicle assistance services.
  • Enforce company policies as directed by a supervisor.
  • Assist with parking space utilization, rearrange parking barricades for organizational needs and special events, and assist parking officers with parking control and assistance.
  • Assist DHART with helicopter arrivals and departures.
  • Release deceased patients and accept incoming deceased patients.
  • Complete required or requested forms, reports, and documents.
  • Complete assigned secondary duties.
  • Respond to duress alarms, calls for service, and other emergency situations.
  • Perform other duties as required or assigned.
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