Security Officer Weds-Sun 3pm-11pm

Comstock•Washington, DC
•$20 - $21

About The Position

The Security Officer for ParkX Management ensures that the facility is run smoothly, safely, and cleanly, and provides a good experience for residents, tenants, and guests. The role includes property patrols, access control, safety observation and reporting, enforcement of property rules, and communication with management and guests. At Reston and Loudoun Station, the officer assists the Marketing team with events as needed. At Reston Station, the officer also manages valet and plaza traffic and ensures event marketing plans are followed.

Requirements

  • High school diploma.
  • Certified security officer by the District of Columbia.
  • At least 1 year of experience in a customer-service-related field.
  • Valid driver's license without major violations.
  • Flexibility to work after hours and weekends as needed.
  • Outgoing personality and ability to relate to diverse groups and build and maintain strong relationships.
  • Strong sense of urgency.
  • Strong problem-solving, time management, and communication skills.
  • Highly credible and trustworthy, with a high degree of integrity.
  • Ability to hold oneself and others accountable and strive for a high level of excellence.
  • Positive, can-do attitude and ability to fuel growth and innovation.
  • Customer-focused and results-oriented.
  • Desire to continuously learn and develop.
  • Exceptional oral and written communication, active listening, and organizational skills.
  • Ability to establish strong working relationships in a team setting.
  • Ability to multitask and prioritize with strong attention to detail in a fast-paced environment.
  • Self-directed and able to work independently with minimal supervision.
  • Ability to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach.
  • Ability to push, pull, or lift up to 50 pounds.
  • Ability to perform continuous repetitive motions.
  • Ability to work under variable temperature conditions (including extreme heat or cold), variable noise levels, indoors and outdoors, and around fumes, hazards, dust and/or mite hazards, chemicals, and bio-hazards.

Responsibilities

  • Complete an hourly patrol route of the property using the security system.
  • Control access for guests, tenants, and vendors.
  • Ensure property is not damaged.
  • Conduct routine foot patrols in and around the building.
  • Perform other duties as assigned.
  • Observe and report safety concerns.
  • Issue banning notices to rule violators, maintain the related file, and notify management when necessary.
  • Maintain the appearance of the two plaza kiosks.
  • Enforce the no-dogs-on-the-plaza policy.
  • Keep information such as Kiss N Ride details, contact phone numbers, and rules of conduct updated, and communicate it to guests as needed.
  • Report unknown work occurring at the property to management.
  • Immediately notify Park X, Commercial property management, and Residential property management if anyone parks illegally on the plaza.
  • Tell guests that fire access areas must remain accessible for fire trucks and ambulances.
  • Close loading dock doors as needed.
  • Report concerns to management.
  • Assist the Marketing team before, during, and after events at Reston and Loudoun Station as needed.
  • At Reston Station, manage the valet and ensure cars are not parked on the plaza or down ramp.
  • At Reston Station, ensure the plaza marketing plan is followed for special events.
  • At Reston Station, manage traffic coming onto the plaza and keep it moving.

Benefits

  • 401(k) match.
  • Opportunities for advancement within the expanding portfolio.
  • Free parking and EV charging.
  • Parental leave program.
  • Friendly work environment that values collaboration.
  • May be eligible to participate in a discretionary annual incentive program, subject to program rules and individual and organizational performance.
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