Security Officer Mon-Friday 3pm to 11pm

Comstock • Reston, VA

5d • Onsite

About The Position

The Security Officer for ParkX Management ensures that the facility is run smoothly, safely, cleanly, and is a good experience for residents, tenants, and guests. This role involves completing hourly patrol routes, managing access control, preventing property damage, and conducting routine foot patrols. The officer will also be responsible for issuing banning notices, maintaining kiosk appearance, enforcing policies like the 'no dogs on the plaza' rule, and communicating important information to guests. Additionally, the role requires reporting unknown work, addressing illegal parking, ensuring fire access areas remain clear, and managing loading dock doors. For events at Reston and Loudoun Station, the Security Officer will assist the Marketing team. At Reston Station specifically, the role includes managing valet services, preventing unauthorized parking on the plaza or down ramp, ensuring the plaza marketing plan is followed during special events, and managing traffic flow onto the plaza.

Requirements

• High School Diploma
• DCJS Certification or ability to obtain a DCJS certification within the first 90 days of employment.
• Minimum of at least 1 year experience in customer-service related field
• Valid driver's license without major violations
• Flexibility to work after hours and weekends, as needed
• Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships
• Strong sense of urgency
• Strong problem-solving, time management and communication skills
• Must be highly credible and trustworthy, and operate with high degree of integrity
• Must hold oneself and others accountable and strive for a high level of excellence
• Must have a positive, can-do attitude and be able to fuel growth and innovation
• Must be customer-focused and results-oriented
• Must want to continuously learn and develop
• Exceptional oral and written communication, active listening, and organizational skills
• Ability to establish strong working relationships with others in team setting
• Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment
• Self-directed and able to work independently, with minimal supervision

Responsibilities

• Complete hourly patrol route of the property using the security system
• Access control for guests, tenants and vendors
• Ensure no property is being damaged
• Conduct of routine foot patrols in and around building
• Perform other duties as assigned
• Observation and reporting of safety issues
• Banning notices to rule violators
• Maintain file for Ban Notices and notify management when necessary
• Maintain the appearance of the two plaza kiosks
• Enforce the “no dogs on the plaza” policy
• Keep updated information (e.g., Kiss N Ride, Contact Phone #’s, Rules of Conduct) and communicate to guests as needed
• Report any unknown work that is occurring at the property to management
• If anyone parks illegally on the plaza, notify Park X, Commercial property management, and Residential property management immediately
• Communicate to guests that we must keep the fire access areas accessible for fire trucks and ambulances
• Close loading dock doors as needed
• Report any concerns to management
• Assist the Marketing team before, during, and after events as needed (Reston and Loudoun Station)
• Manage the valet; ensure that cars are not being parked on the plaza or on the down ramp (Reston Station)
• For Special event, ensure that the plaza marketing plan is followed (Reston Station)
• Manage traffic coming onto the plaza and keep it moving (Reston Station)

Benefits

• 401K Match
• Career Development - Opportunities for Advancement within our expanding portfolio
• Free Parking and EV charging
• Parental Leave Program
• Friendly Work Environment that values collaboration

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED