Security Officer

BallenIsles Country Club•Hallandale, FL

13d•Onsite

About The Position

Shell Bay Club is seeking professional, service-oriented Security Officers to help maintain a safe, secure, and welcoming environment for members, guests, residents, employees, and visitors. Security Officers are responsible for access control, patrol operations, surveillance, incident response, emergency management, and member assistance while delivering the highest standards of hospitality and professionalism. The ideal candidate possesses strong situational awareness, sound judgment, excellent communication skills, and a hospitality-first mindset.

Requirements

High School Diploma or GED.
Valid Florida Class D Security License (or ability to obtain).
Strong communication and customer service skills.
Ability to work independently and as part of a team.
Ability to stand, walk, patrol, and work outdoors for extended periods.
Ability to remain calm and professional during emergencies.
Ability to write clear and accurate reports.

Nice To Haves

Experience in private clubs, luxury hospitality, hotels, resorts, residential communities, or security operations.
CPR, AED, and First Aid Certification.
Experience with CCTV, access control systems, and incident reporting software.
Bilingual English/Spanish preferred.

Responsibilities

Monitor and control access points throughout the property.
Verify visitors, vendors, contractors, and guest authorization.
Enforce access procedures and security protocols.
Maintain visitor and contractor logs.
Operate North and South Gate security posts.
Monitor deliveries, vendor activity, and restricted-area access.
Maintain safe and efficient traffic flow throughout the property.
Conduct routine foot and vehicle patrols.
Monitor club facilities, golf course, marina, hotel, residential areas, parking lots, and common spaces.
Inspect buildings, gates, doors, and restricted areas.
Identify and report safety hazards, maintenance concerns, and suspicious activity.
Protect Club assets and property from theft, vandalism, trespassing, and unauthorized access.
Monitor CCTV, alarms, access control systems, and security equipment.
Investigate unusual or suspicious activity.
Respond promptly and professionally to incidents and emergencies.
Complete Daily Activity Reports and Incident Reports accurately and on time.
Preserve confidentiality and maintain proper documentation standards.
Respond to medical emergencies within the scope of training.
Coordinate with emergency responders, fire rescue, and law enforcement when necessary.
Assist with evacuations, severe weather response, and emergency preparedness procedures.
Secure incident scenes and maintain public safety during emergencies.
Deliver exceptional customer service at all times.
Greet and assist members, guests, residents, vendors, and visitors professionally.
Provide directions and general assistance throughout the property.
Resolve concerns calmly and respectfully.
Balance security responsibilities with Shell Bay Club’s luxury hospitality standards.
Protect the privacy and confidentiality of members and guests.
Maintain a clean, pressed uniform and professional appearance.
Demonstrate integrity, honesty, reliability, and accountability.
Remain alert, attentive, and professional throughout each shift.
Communicate respectfully with members, guests, and team members.
Follow all company policies, procedures, and post orders.
Support a culture of safety, security, and hospitality.