Security Officer - 2nd Shift

Boyd Gaming•Cincinnati, OH

About The Position

The Security Officer maintains security protection at Belterra Park, including protecting money transactions, providing public relations and crowd control, performing command center and dispatch functions, assisting guests, customers, and team members, and helping maintain order. The role also provides administrative support to the Security Supervisor and performs related duties within the assigned area. The officer monitors and patrols property areas, responds to incidents and emergencies, assists sick or injured people, reports unsafe conditions and violations, and prepares incident documentation. The position spends most on-duty time standing or walking throughout public areas and requires responding effectively to changing conditions, conflicts, and emergency situations. The officer may operate company vehicles and must be flexible to work varying shifts and schedules as needed.

Requirements

  • Effective verbal and written communication skills.
  • Ability to maintain extremely confidential information.
  • General familiarity with investigative procedures.
  • Must be bondable and have no felony convictions.
  • Valid government-issued photo identification.
  • Ability to obtain appropriate work authorization under gaming regulations.
  • Ability to work in a drug-free environment and pass a chemical dependency test as required.
  • Must be able to obtain and maintain licenses and certifications required by federal, state, and gaming regulations.
  • Ability to compose, review, and comprehend clear, concise, and accurate reports.
  • Ability to identify and quickly respond to potential problems, altercations, and conflicts, and defend oneself and others in combative situations.
  • Ability to lift, push, and pull up to 50 pounds and move money boxes, carts, and drop equipment as necessary.
  • Ability to assist sick or injured guests and employees.
  • Ability to communicate courteously, effectively, and professionally with guests, outside contacts, and employees at all levels.
  • Ability to use position-related tools and equipment, including keys, handcuffs, flashlights, radios, and computers.
  • Flexibility to work varying shifts and schedules as needed.
  • Ability to perform duties under varying conditions, including different crowd and noise levels and changing weather conditions.
  • Knowledge of facility and event security operations, services, and activities; security and investigative procedures; civil and criminal laws; laws concerning powers of arrest; electronic, video, and alarm functions; first aid; venue and facility points of interest, design, and setup; and applicable federal, state, and local laws, codes, and regulations.
  • Ability to secure assigned areas; adapt to crowds, noise, smoke, and weather; operate security and emergency-response equipment; interpret and explain policies and procedures; communicate clearly orally and in writing; establish effective working relationships; and interpret and apply applicable laws, policies, and regulations.

Nice To Haves

  • Ability to compose clear, accurate, and concise reports preferred.
  • CPR Certificate and blood borne pathogen training preferred.

Responsibilities

  • Provide courteous, superior service to internal and external guests and work harmoniously with fellow team members.
  • Maintain order on Belterra Park property and respond effectively to difficult customer interactions.
  • Monitor and patrol assigned areas to provide a safe environment for guests and employees.
  • Provide directions and explain proper procedures to guests and employees.
  • Protect money transfers on the gaming floor and the physical transportation of jackpots.
  • Assist sick or injured guests and employees.
  • Report unsafe or hazardous conditions.
  • Check identification of people who appear to be under 21 years of age.
  • Remain alert for violations on company property, report them, and respond appropriately.
  • Prepare accident and incident reports and witness statements when necessary.
  • Operate company vehicles safely when required.
  • Respond to emergencies, including conducting evacuations and establishing and maintaining cordons and perimeters.
  • Perform dispatch activities and accurately log dispatches.
  • Prepare detailed security incident reports and submit them to Security Management for review.
  • Maintain confidentiality of company and guest information.
  • Provide administrative support to the Security Supervisor.
  • Secure assigned areas and apply relevant security procedures, policies, and regulations.
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