1st Shift Security Officer

Mattel•El Segundo, CA

8d•Onsite

About The Position

The Security Officer protects Mattel employees, guests, products, brands, assets, and reputation at the company’s global headquarters in El Segundo, California. This is an on-site role with a scheduled shift of 9:30 AM to 6:00 PM; days off vary, and schedules may change to meet business needs. The role requires availability for weekends and holidays and flexibility to work different shifts, including nights. The officer provides customer service while enforcing security policies and practices, completes assigned security duties under the direction of the Security Leader/Shift Supervisor and Security Manager, and responds to security, safety, and facilities-related concerns. Remote work is not available.

Requirements

High school diploma or GED.
Valid driver’s license.
Valid Security Guard License where required.
First Aid, CPR, and Blood-borne Pathogens certification, or willingness to obtain certification through Mattel-provided training; annual training is provided.
Ability to communicate effectively with the public and all organizational levels through multiple communication methods and platforms.
Analytical ability to think critically and make clear, well-reasoned decisions.
Ability to respond effectively and confidentially to different situations and remain calm during emergencies or stressful situations.
Ability to read and interpret general business policies, professional journals, technical procedures, and governmental regulations.
Ability to write reports and business correspondence, including detailed incident reports.
Strong customer service and communication skills.
Ability to work varying shifts, including nights, weekends, and holidays.
Ability to stand and walk, use stairs, and stand for extended periods.
Ability to lift and/or move up to 50 pounds.
For applicable outdoor post assignments, ability to withstand extreme heat, humidity, cold, and/or severe weather.
Ability to use post-security equipment, including handheld and walk-through metal detectors, handheld radios, access control systems, and CCTV.

Nice To Haves

One or more years of experience in security, asset protection, loss prevention, law enforcement, or the military.
Working knowledge of PCs and software, including MS Windows, Microsoft Office, CCTV, and access control.

Responsibilities

Support Mattel’s Global Security Strategy by protecting people, assets, and the company’s reputation while providing exceptional customer service and consistently applying policies and practices.
Enforce Mattel Global Security policies and practices to maintain a safe and secure environment for employees and visitors.
Complete security duties and related tasks defined in Contingency Operations and SOP manuals, under the direction of the Security Leader/Shift Supervisor and Security Manager.
Conduct foot, vehicle, and digital security patrols to monitor campuses for physical security, safety, and facilities-related concerns.
Monitor the access control system, CCTV system, guard tour management system, and fire control panel; report equipment service or maintenance issues to Facilities personnel.
Perform assigned administrative data entry for incident documentation and communications using the Microsoft suite.
Apply access control standards, including employee badge policy, visitor registration, and check-in and badging procedures for temporary or contract workers, interns, and other visitors.
Promote parking lot safety through traffic control, enforcement of parking rules, accident investigations, and responses to emergency call box activations.
Support intellectual property confidentiality and controlled destruction processes in accordance with Mattel standards.
Carry out additional responsibilities assigned by a supervisor or manager.
Work varying shifts and shift times as needed to support business needs.