Security Officer, Full Time - Wiregrass Ranch Hospital, Wesley Chapel, Florida

Orlando Health•Wesley Chapel, FL

5d•Onsite

About The Position

Provides security services to ensure order, safety, and protection of patients, visitors, team members, and hospital assets. Performs routine patrol, access control, incident response, and customer service duties in a healthcare environment while supporting the organization's mission, safety standards, and regulatory requirements. The position works Wednesday from 12–6 p.m. and Thursday through Saturday from 6 a.m.–6 p.m. Duties include patrols, escorts, access support, incident response and reporting, emergency response, and use of security screening equipment. The officer supports medical staff and law enforcement as needed and may be required to testify in legal proceedings related to incidents encountered in the course of duty.

Requirements

High school graduate or equivalent.
Basic knowledge of Microsoft Word for report writing.
No prior security experience required.
Valid Florida driver's license and insurability under the organization's insurance carrier requirements and standards.
Obtain a State of Florida Class D Security Officer License within 90 days of hire and maintain it during employment.
Obtain Crisis Prevention Intervention (CPI) Certification within 60 days of hire and maintain annual renewal.
Obtain Basic Security Officer Certification or higher through the International Association for Healthcare Security and Safety (IAHSS) within 60 days of hire and maintain it during employment.

Nice To Haves

Training in de-escalation, workplace violence prevention, customer service, and healthcare security practices.
Experience in healthcare, military, public safety, law enforcement support, corrections, or security-related environments.

Responsibilities

Provide escorts for visitors, employees, students, and other authorized people upon request.
Patrol hospital interior and exterior areas on foot, bicycle, and/or vehicle, in all weather conditions, as assigned.
Provide key assists and access support for authorized personnel, including in sensitive and restricted areas.
Detect suspicious activity and respond appropriately to safety and security concerns.
Report criminal activity, suspicious behavior, policy violations, and campus safety or security hazards to leadership and law enforcement as appropriate.
Investigate accident scenes; search for and preserve evidence; investigate and interview witnesses; and prepare oral and written reports.
Respond to stressful, hostile, or irrational people with tact and diplomacy and recommend legal action if needed.
Assist medical staff with enforcement of the Baker Act and Marchman Act for patients using approved medical restraints as requested by physicians under Florida Statutes.
Work with law enforcement and correctional officers regarding patient or prisoner intake, supervision, and status during hospitalization.
Respond to inbound and outbound helicopter operations by securing the helipad and assisting flight crews with patient movement when needed.
Use and understand walk-through and handheld metal detectors, X-ray machines, and other assigned security equipment.
Maintain reasonably regular and punctual attendance and comply with hospital and departmental policies and procedures.
Respond to threats or acts of violence involving patients, staff, and visitors.
Respond to patient elopement, abduction-related events, person-down calls, emergency intake situations, fire alarms, severe weather, suspicious packages, bomb threats, hazardous materials incidents, and other emergencies.
Document slip, trip, and fall incidents and related liability events using event reports and photography, as appropriate.
Assist department leaders with security support for sensitive personnel matters, including escorts for terminated employees.
Testify in court or other legal proceedings related to incidents occurring in the course of duty, if required.
Perform other related functions as assigned.