Security Officer (FLEXI)

Chesapeake Regional Healthcare•Chesapeake, VA

About The Position

The Security Officer I maintains a safe, secure, and peaceful environment for patients, visitors, and employees, and protects hospital buildings, assets, and premises as assigned. The role responds to alarms and service requests, investigates disturbances, helps defuse crises, and reports unsafe conditions and incidents. The officer maintains communication with the PBX operator and other Security staff by portable radio and demonstrates flexibility in scheduling when needed to ensure patient care. The position reports to the Lead Security Officer and may also receive direction from the Operations Manager or Director of Security. It has no supervisory responsibilities. Duties described are general daily tasks, and other tasks may be assigned.

Requirements

  • High school diploma or equivalent.
  • One or more years of prior experience as a Law Enforcement Officer, Deputy Sheriff, Military Service member, or Security Officer.
  • Ability to perform each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

  • Protect staff, patients, and visitors from violent encounters involving irate patients, visitors, or staff.
  • Patrol hospital buildings and grounds to prevent fire, theft, vandalism, and illegal entry.
  • Check vehicles for parking authorization and restricted-area violations, and issue parking violations as appropriate.
  • Tour buildings and grounds to check that doors, windows, and gates are secure and have not been tampered with.
  • Question unauthorized persons and route or detain them.
  • Contact the Chesapeake Police Department for assistance as needed.
  • Report unsafe conditions, including heating, plumbing, or electrical malfunctions, to Facilities staff; contact the Nursing Supervisor on weekends and holidays.
  • Maintain contact with the PBX operator and other Security staff via portable radio.
  • Write and complete case reports about incidents on CRMC property when necessary.
  • Respond to alarms and service requests and investigate disturbances in a timely manner.
  • Defuse crisis situations using communication and security techniques with patients, visitors, and staff exhibiting extreme or atypical behavior.
  • Attend required hospital-wide orientations, meetings, and in-services.
  • Demonstrate flexibility in work scheduling when necessary to ensure patient care.
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