Security Officer - Ole Red Nashville

Ryman Hospitality Properties•Nashville, TN

About The Position

The Security Officer serves as the front line of protection for guests, staff, and property at Ole Red Nashville. Using a hospitality-first approach, the officer maintains a visible presence, monitors crowds, assists guests, and helps create a safe and enjoyable environment. The role involves assessing situations, de-escalating conflicts, and responding promptly to emergencies and other incidents. The position requires a high school diploma or equivalent and a State of Tennessee Unarmed Security License, including Dallas's Law training. CPR/AED certification is required within 90 days of hire; crowd management training is provided upon hire. A pre-employment four-panel drug screening is required. Prior law enforcement or security experience in entertainment or hospitality venues, including crowd control, is preferred.

Requirements

High school diploma or equivalent.
State of Tennessee Unarmed Security License, including Dallas's Law training.
CPR/AED certification within 90 days of hire.
Effective interpersonal, verbal, and nonverbal communication skills.
Ability to work extended hours and tolerate some physical stress.
Ability to use vision, hearing, and smell to observe surroundings and identify safety hazards.
Ability to communicate clearly verbally and through radio communication.
Ability to stand and walk continuously; frequently climb and descend stairs and traverse uneven terrain; frequently lift or carry up to 10 pounds and occasionally lift or carry up to 25 pounds; and move and react quickly, including bending, reaching, lifting, and climbing.
Ability to maintain extended periods of mental focus.
Successful completion of a pre-employment four-panel drug screening for phencyclidine, cocaine, amphetamines, and opiates.

Nice To Haves

Background in law enforcement or security.
Experience in entertainment or hospitality venues and crowd control.

Responsibilities

Ensure a safe and secure environment while providing friendly, professional service and general information, directions, and assistance to guests.
Investigate and report suspicious behavior to management.
Screen guests at entry using metal detectors, weapons detection systems, and bag searches to prevent dangerous items from entering the venue.
Enforce venue policies, including age and alcohol-related regulations; verify identification and access credentials; manage crowd flow; conduct appropriate searches; and control access to restricted areas.
Communicate venue policies and procedures clearly.
Protect property and assets from theft and damage through patrols, surveillance, and monitoring of facilities, grounds, and parking areas.
Escort artists, VIPs, and other high-profile individuals to support their safety and privacy.
Respond to medical, fire, severe weather, and other emergencies according to standard operating procedures; assist guests, support evacuations, administer first aid/CPR/AED, and collaborate with first responders.
Address crowd-control issues, de-escalate volatile situations, and escort unruly individuals from the venue when necessary.
Conduct routine safety inspections and audits; keep emergency exits and pathways clear; and report hazards or defective equipment to management.
Prepare detailed and accurate verbal and written incident and accident reports as required.
Communicate and enforce corporate standards, policies, and procedures in compliance with local, state, and federal laws and regulations, and support Safety and Security Operating Procedures.
Help maintain the cleanliness and orderliness of venue property.
Perform other duties as assigned.