Security Officer (Part Time)
About The Position
The Security Officer helps provide a safe, secure, and comfortable environment for guests and team members at Ameristar Casino Resort Spa. The position conducts foot and vehicle patrols of the casino, hotel, and surrounding company-owned areas, responds to suspicious activity and other concerns, and supports security operations and guest service. The role may involve responding to incidents as a first responder, including guest medical situations and intoxicated patrons. It is a uniformed position and requires compliance with Ameristar’s uniform appearance standards while on duty. The position is part-time and pays $21.00 to $22.00 per hour.
Requirements
- High school diploma or equivalent.
- Previous experience in a guest service-related field.
- Written and verbal communication skills.
- Knowledge of applicable state laws and gaming regulations.
- Knowledge of security protocols and standard operating procedures.
- Ability to maintain confidentiality and professionalism.
- Ability to provide a superior guest experience.
- Ability to maintain high energy and take a proactive approach to issues.
- Ability to work collaboratively and communicate effectively with team members at all levels.
- Ability to work an entire shift in a team environment.
- Ability to lift and carry up to 50 pounds.
- Ability to patrol on foot and/or stand for extended periods of 6–8 hours.
- Must be able to obtain and maintain a Colorado Support Gaming License, CPR Certification, and TIPS Certification.
Nice To Haves
- Ability to obtain and maintain a valid driver’s license and operate company vehicles as needed.
Responsibilities
- Follow departmental and company policies and procedures regarding guest service standards.
- Provide a safe, secure, and comfortable environment for guests and team members.
- Patrol the casino, hotel, and surrounding company-owned areas on foot and by vehicle to address suspicious activity or other concerns.
- Escort and transport funds for table fills, slots, and banks; provide security for kiosk add fills and money drops; and escort non-gaming team members in sensitive areas.
- Maintain confidentiality and professionalism in company matters.
- Operate security dispatch as needed, including dispatching officers, controlling keys, and maintaining required logs.
- Provide a superior guest experience through consistent, positive interactions.
- Assist with property incidents as a first responder, including guest medical situations and intoxicated patrons, and obtain guest information related to security incidents on company property.
- Verify identification credentials to prevent underage access to gaming areas.
- Comply with uniform appearance standards while on duty.
Benefits
- Day-one medical, dental, vision, life, and short-term disability insurance for full-time team members; specific eligibility may vary by position.
- $700 referral bonus program for team members who refer new applicants, paid as $350 at 90 days and $350 at six months.
- Discounted casino bus tickets.
- Discounted RTD EcoPass.
- Monthly hot meal served by the Leadership Team.
- 20% discount for Starbucks, Ara Spa, and food outlets.
- 100% Colorado Gaming License reimbursement after 90 days of employment.
- Hotel discounts at all 43 PENN properties, plus discounts on goods and services.
- Education reimbursement program and annual scholarship program.
- Career development opportunities.
- Wellness programs supporting financial, physical, and mental well-being.
- 401(k) matching and annual performance bonus may be available depending on position.
- Paid time off earned according to local policy and increasing with length of employment.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
