Security Officer - 3rd Shift

Saint Louis Art Museum•St. Louis, MO
•Onsite

About The Position

The Security Officer protects people and property at the Saint Louis Art Museum by patrolling Museum buildings, grounds, and surrounding property; inspecting for security, safety, and maintenance concerns; communicating observations and actions; enforcing Museum rules; and responding to alarms and incidents. Patrols may be conducted on foot, by golf cart, or by bicycle for officers with bike patrol certification. Officers monitor surveillance systems, coordinate responses, assist colleagues, and provide courteous directions and information to visitors and staff. The role includes responding to first-aid, CPR, and fire-safety situations; supporting evacuations and emergency personnel; maintaining dispatch materials; and performing other duties such as working the garage ticket booth or filling in as a Dispatcher or Gallery Attendant. Security officers are first responders after obtaining the required license and may arrest or detain people in incidents on Museum property while on duty. Officers must carry pepper spray and handcuffs and maintain the required pepper-spray and CPR/AED certifications. This is a physically active, overnight position in a 24/7 operation. Officers may be posted outdoors after dark, including in inclement weather, and may be required to work overtime or cover additional shifts. The position is regular, full-time, with a third-shift schedule of 11:30 PM to 8:00 AM; days off rotate every 28 days. Employment is contingent on successfully completing a background check and drug screening.

Requirements

  • Be at least 21 years of age.
  • Have a high school diploma or equivalent.
  • Be able to work a flexible schedule, including evenings, overnight shifts, weekends, and some holidays.
  • Obtain and maintain a valid Security Officer License in the City of Saint Louis.
  • Know or learn and use proper radio procedures, computer skills, alarm systems, and emergency procedures.
  • Maintain a neat, well-groomed appearance for close interaction with visitors and staff.
  • Demonstrate dedication, sound judgment, discretion, and integrity.
  • Provide clear oral and/or written reports.
  • Complete CPR/AED certification and maintain CPR certification.
  • Attend an approved pepper-spray training course and be certified to carry pepper spray.
  • Maintain reliable, punctual attendance.
  • Be able to stand for up to four hours at a time, kneel and bend to assist injured people, and lift up to 20 pounds.
  • Be able to patrol the building campus; a tour averages three miles.
  • Have adequate strength and agility to detain or restrain people in emergencies involving violent, agitated, or threatening behavior.
  • Be able to respond quickly and safely to emergencies, including running or jogging.
  • Successfully complete a background check and drug screening in accordance with St. Louis County Police Department Professional Licensing Rules and Procedures.

Nice To Haves

  • Some college coursework.
  • Prior experience as a security or law enforcement officer.

Responsibilities

  • Conduct scheduled patrols of Museum buildings, exterior areas, and surrounding non-Museum property on foot, by golf cart, or by bicycle if bike-patrol certified.
  • Guard and protect people and property against conditions that could result in injury, loss of life, or property loss.
  • Inspect buildings for open doors or windows, damage, safety hazards, and faulty mechanical problems.
  • Report observations and actions taken during premises tours verbally and/or in writing as directed.
  • Communicate Museum rules and safety regulations to visitors and staff and help ensure compliance with Museum policies.
  • Use radio communications clearly and concisely with other officers and relevant staff.
  • Monitor the surveillance system from the control room and coordinate officer responses to alarms and incidents.
  • Provide customer service by giving directions and answering questions with a pleasant, approachable demeanor.
  • Assist other officers to improve response time and the effectiveness of service to the public and staff.
  • Administer first aid and CPR when appropriate, notify 911 when necessary, and maintain CPR certification.
  • Support fire safety by notifying 911 and Engineering staff, helping evacuate visitors and staff, monitoring the situation, and using extinguishers when safe and appropriate.
  • Conduct or assist with extinguisher checks and fire-safety personnel or Halon system checks as assigned.
  • Maintain the office dispatch book with up-to-date materials and maps.
  • Work the garage ticket booth when St. Louis parking is unavailable.
  • Flexibly assist the team, including performing Dispatcher or Gallery Attendant duties when needed.
  • Carry aerosol pepper spray and handcuffs while on duty and participate in periodic traffic-control, active-shooter, and general-safety training.
  • Work outdoors after dark and in inclement weather when assigned, and work overtime or additional shifts when required.

Benefits

  • Medical, dental, and vision coverage with various plan designs.
  • HSA and FSA benefits with applicable plans.
  • Medical premium reductions through participation in the Museum wellness program.
  • Paid time off, sick leave, bereavement leave, and paid holidays.
  • Museum-paid LTD, STD, life, and AD&D insurance.
  • Employee Assistance Program with 24/7 counseling and other resources.
  • Participation for full-time employees in the City of Saint Louis Employee Retirement System pension.
  • Supplemental retirement 403(b) and Roth options.
  • Supplemental life, AD&D, and critical illness coverage.
  • Pet insurance.
  • LegalShield and ID Shield.
  • Educational assistance.
  • Discounts to local ticketed events.
  • Museum membership with discounts at the Museum shop and restaurants.
  • Free event tickets and staff opportunities to experience exhibitions privately.
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