Security Officer Full Time Hospital Customer Service

Allied Universal•Highland Heights, OH

1d•Onsite

About The Position

As a Security Officer in a healthcare setting in Cleveland, Ohio, you will serve and safeguard clients while supporting a welcoming environment for patients, visitors, and staff. You will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, provide customer service, and respond professionally to security-related needs. The position is full-time and pays $16.00 per hour. The listed schedule is Wednesday through Sunday, 6:00 AM to 2:00 PM.

Requirements

Meet hospital vaccination requirements.
Be able to restrain individuals.
Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21.
Possess a high school diploma or equivalent.
Submit to a background investigation, in accordance with applicable laws.
Submit to a drug screen to the extent permitted by law.
Meet any applicable state or local licensing requirements prior to employment, if required.

Nice To Haves

CPR certification is preferred.
Customer service experience is preferred.

Responsibilities

Provide customer service to patients, visitors, staff, and vendors by carrying out security-related procedures, site-specific policies, and emergency response activities in a healthcare setting.
Respond calmly and professionally to incidents, medical emergencies, and other critical situations, following established site protocols.
Conduct regular and random unarmed patrols of facility buildings, entrances, parking areas, and perimeter locations to deter unauthorized activity and identify potential concerns.
Assist with access control, visitor direction, and monitoring restricted areas in accordance with site-specific requirements.
Prepare accurate reports and communicate observations, incidents, and potential concerns to appropriate personnel and/or Allied Universal supervision.