Security Officer - MGM Springfield

MGM Resorts International•Springfield, MO

1d•Onsite

About The Position

The Security Officer helps protect MGM Springfield, a premier entertainment brand, by serving as a visible deterrent and responding to emergencies. The role supports the safety of guests and staff while helping maintain a secure environment and providing excellent guest service. Officers patrol and monitor property areas through rotating assignments, respond to incidents and emergencies, and address complaints and issues involving guests and employees. This is a union role.

Requirements

At least 1 year of relevant customer service experience.
High school diploma or GED.
At least 18 years of age.

Responsibilities

Perform trained duties in emergency situations, including rendering appropriate first aid.
Actively patrol and monitor all areas of the property through rotating assignments, including exterior areas, using various modes of transportation.
Provide CPR/AED responsive care as needed, including retrieving and using equipment and following established protocols.
Initiate and conduct evacuation procedures.
Push, pull, lift, carry, or move another individual when necessary, including an injured person.
Physically engage and, when necessary, restrain a person who threatens or poses harm to themselves or others.
Move between locations, including on stairs and ramps, at appropriate speeds.
Secure incident scenes to prevent further loss or damage, advise personnel of threats or potential threats, and summon emergency responders.
Provide excellent guest service to guests and employees and resolve complaints and issues involving both.