Security Officer - Corporate Library

Allied Universal•New York, NY

About The Position

As a Security Officer at a renowned public library, you will safeguard clients by monitoring and patrolling assigned areas, maintaining a visible presence to help deter security-related incidents, supporting access control, and providing welcoming customer service to visitors and staff. You will help maintain an orderly environment through clear communication and a caring, people-first approach while representing Allied Universal’s values of agility, reliability, innovation, teamwork, and integrity. This is a full-time position with a schedule of Monday through Wednesday, 12:30 PM–9:30 PM, and Saturday and Sunday, 9:30 AM–6:30 PM. The pay rate is $19.30 per hour. Applicants are subject to a background investigation and, to the extent permitted by law, a drug screen. Licensing requirements may apply before employment, subject to applicable state and local laws.

Requirements

  • Possess a New York State Security Guard License.
  • Be comfortable using a computer or tablet.
  • Be at least 18 years of age for unarmed roles; 21 or older for armed roles.
  • Possess a high school diploma or equivalent.
  • Submit to a background investigation as a condition of employment, in accordance with applicable federal, state, and local laws.
  • Submit to a drug screen as a condition of employment, to the extent permitted by law.
  • Meet applicable licensing requirements, which may be required prior to employment.
  • A valid driver’s license is required for driving positions only.

Nice To Haves

  • A state-, county-, or city-issued security-related license is preferred.
  • Access control and badge experience is preferred.
  • Customer service experience is preferred.

Responsibilities

  • Provide customer service to visitors, patrons, staff, and contractors by carrying out security-related procedures and site-specific policies, and participating in emergency response activities when appropriate.
  • Conduct regular and random patrols of library facilities, entrances, reading areas, public spaces, and the surrounding perimeter to deter unauthorized activity and report unusual conditions.
  • Monitor access points and observe visitor activity in accordance with site procedures, assist with directions, and maintain a professional presence in a public-facing environment.
  • Respond calmly and constructively to incidents, disturbances, and critical situations; notify appropriate personnel and document incidents according to site requirements.
  • Help maintain a welcoming and orderly environment by addressing policy concerns respectfully and communicating observations to site representatives and Allied Universal leadership.

Benefits

  • Access to a retirement savings plan.
  • Medical, dental, vision, basic life and AD&D, and disability insurance.
  • Discounts on top brands and services through the Perks Program.
  • Paid training and access to career growth opportunities.
  • Access to technology for viewing and claiming additional shifts.
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