Security Officer Part Time Healthcare Patrol

Allied Universal•Durham, NC

About The Position

As an Unarmed Security Officer Customer Service Patrol at a healthcare location in Durham, North Carolina, you will serve and safeguard patients, visitors, staff, and vendors. You will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, support access control, and provide customer service and communication. The position is part-time, with scheduled shifts on Saturday and Sunday from 11:00 PM to 7:00 AM. The role is part of Allied Universal’s people-first culture, guided by teamwork, integrity, reliability, agility, and innovation. You will use site-specific procedures to assist people, respond to emergencies and incidents, and help maintain an orderly healthcare environment.

Requirements

Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21.
Possess a high school diploma or equivalent.
Submit to a background investigation as a condition of employment, in accordance with applicable laws.
Submit to a drug screen as a condition of employment, to the extent permitted by law.
Meet applicable state or local licensing requirements, which may be required before employment.
A valid driver’s license is required for driving positions only.

Nice To Haves

Customer service experience is preferred.
Comfort using a computer or tablet is preferred.
Experience with access control and badges is preferred.

Responsibilities

Provide customer service to patients, visitors, staff, and vendors by following site-specific procedures, access-control practices, and emergency response activities.
Respond calmly and professionally to incidents, medical emergencies, disruptive behavior, and other critical situations; follow established protocols and notify appropriate personnel.
Conduct regular and random unarmed patrols of facility buildings, entrances, parking areas, and perimeter locations, identifying and reporting unusual conditions or security concerns.
Monitor access points and visitor activity, provide directions and assistance, and help maintain an orderly environment for patients and guests.
Accurately document incidents, observations, and patrol activities; prepare reports and communicate relevant information to site leadership and Allied Universal supervisors.