SECURITY OFFICER (FT, 6 AM - 6:30 PM)

Riverside Healthcare • Kankakee, IL

10h • Onsite

About The Position

The Hospital/Healthcare Security Officer ensures the safety and security of patients, staff, visitors, and property within the healthcare facility. The role monitors and patrols the premises, responds to security incidents, enforces hospital policies and procedures, and helps maintain a reassuring and secure environment. The position includes 12-hour shifts from 6:00 AM to 6:30 PM and provides 24-hour video surveillance using closed-circuit television to help prevent crime.

The officer responds to emergencies and may assist with patient transfers, restraint of combative patients, moving items that obstruct safety equipment or exits, and motor vehicle problems in the parking lot. The role requires confidentiality, flexibility within the professional scope of duties and licensure, and collaboration with hospital staff, law enforcement, and emergency response teams.

Work takes place both indoors and outdoors, with approximately 8–10 hours inside and 2–6 hours outside. Physical activity includes frequent walking and standing, driving, and occasional lifting of heavy loads. The role may involve exposure to chemicals, blood and body fluids, and airborne pathogens when responding to certain incidents.

Requirements

• High school diploma or equivalent.
• Valid driver's license and a clean driving record.
• Strong understanding of security and safety protocols, emergency response procedures, and access control systems.
• Demonstrated experience and skill in de-escalation techniques and crisis intervention.
• Excellent observational and problem-solving skills, with the ability to handle stressful situations calmly and effectively.
• Strong communication and interpersonal skills, with the ability to interact professionally with patients, visitors, and staff.
• Proficiency in using security equipment, including surveillance systems and alarm panels.
• Physical ability to stand, walk, and patrol for extended periods and respond to emergencies as needed.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Nice To Haves

• Previous experience in security, law enforcement, or a related field, preferably in a healthcare or institutional setting.
• Additional training or certification in security, de-escalation, or law enforcement.

Responsibilities

• Conduct regular patrols of patient areas, administrative offices, parking lots, and entrances to deter and detect suspicious activity.
• Respond promptly to security incidents, alarms, and emergencies, including medical emergencies, disturbances, and potential threats; take appropriate action to resolve situations and protect individuals.
• Use de-escalation techniques and crisis intervention skills to manage and diffuse situations involving agitated, disruptive, or potentially violent individuals.
• Monitor and control access to restricted areas, issue visitor passes, and verify credentials as needed.
• Operate and monitor surveillance equipment, including security cameras and alarm systems, to detect and respond to security breaches or unusual activity.
• Provide 24-hour video surveillance using closed-circuit television to help prevent crime.
• Document security incidents, observations, and activities in detailed and accurate reports, and provide written and verbal reports to management as needed.
• Assist with emergency procedures, including evacuation plans and response protocols during fires, natural disasters, and security threats.
• Assist patients, visitors, and staff with directions, information, and security-related concerns or inquiries.
• Enforce hospital security, safety, and conduct policies and procedures in compliance with legal and regulatory requirements.
• Collaborate with hospital staff, law enforcement, and emergency response teams to address security issues and improve safety.
• Maintain confidentiality and handle sensitive information with discretion.
• Demonstrate flexibility with assignments within professional scope, duties, and licensure.
• Assist with transferring patients to and from carts, wheelchairs, and beds; physically restrain combative patients when necessary.
• Move items obstructing safe exits, extinguishers, and pull stations, and assist with motor vehicle problems in the parking lot.

Benefits

• Paid Time Off programs for 0.5 to 1.0 FTE; paid leave hours accrued as you work for 0.001 to 0.49 FTE.
• Medical, dental, vision, life, and short- and long-term disability benefits for 0.5 to 1.0 FTE.
• Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Base compensation based on qualifications, skills, relevant experience, and/or training.
• Premium pay such as shift differential and on-call pay.
• Opportunity for annual performance-based increases.
• Employee well-being programs and career development programs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED