Security Officer Part Time Customer Contact Patrol

Allied Universal • Philadelphia, PA

12d • Onsite

About The Position

Allied Universal is hiring a part-time Security Officer Enhanced Customer Contact Patrol in Philadelphia, Pennsylvania, assigned to a cultural institution. The position offers a fixed weekly schedule at a designated site, with a six-month commitment to the assigned shifts. The officer may claim additional shifts through the company scheduling platform, allowing hours to vary and potentially build up to 40 hours per week. The pay rate is $16.25 per hour.

The scheduled shifts are Monday and Thursday, 9:30 AM to 5:15 PM. The role involves providing customer service, conducting unarmed patrols, assisting visitors, responding to incidents, and accurately documenting and communicating observations.

Requirements

• Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21.
• Possess a high school diploma or equivalent.
• Submit to a background investigation as a condition of employment, in accordance with applicable federal, state, and local laws.
• Submit to a drug screen as a condition of employment, to the extent permitted by law.
• Meet any licensing requirements that apply under state or local laws and regulations.

Nice To Haves

• Customer service experience is preferred.

Responsibilities

• Provide exceptional customer service to visitors, staff, and vendors while following site-specific procedures and security policies.
• Conduct regular and random unarmed patrols of galleries, public areas, exterior grounds, entrances, and perimeter areas to deter unauthorized activity and report unusual conditions.
• Assist with visitor access and directions, and help ensure visitors adhere to museum rules while maintaining a professional and welcoming presence.
• Respond calmly to incidents, alarms, medical situations, and other critical events in accordance with established emergency response procedures.
• Accurately document observations, incidents, and patrol activities, and communicate relevant information to site leadership and appropriate personnel.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plans.
• Disability insurance.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
• Employee discounts at restaurants, entertainment venues, and more through the perks program.
• Paid training programs and opportunities for career advancement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED