Security Officer Full Time Customer Care Patrol

Allied Universal • Pleasanton, CA

3d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Full Time Customer Care Patrol in Pleasanton, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed Security Officer at a retail location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support a welcoming experience for customers, associates, and visitors. You will respond to concerns, communicate clearly, and provide exceptional customer service while working with integrity and teamwork. Join Allied Universal’s agile, reliable, innovative team and make a meaningful impact every day.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• A guard card or license is preferred.
• A state, county, or city-issued security license is preferred.

Responsibilities

• Provide customer service to clients, customers, and visitors by carrying out security-related procedures, location-specific policies, and emergency response activities when appropriate.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, following established protocols and notifying appropriate personnel.
• Conduct regular and random unarmed patrols throughout the retail location, including sales areas, entrances, parking areas, receiving areas, and the perimeter, as assigned.
• Monitor for unusual activity, potential hazards, and policy violations; document observations and complete accurate incident reports as required.
• Help to deter theft, trespassing, and unauthorized activity through a visible professional presence, while maintaining courteous interactions with the public and store personnel.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED