Security Officer Full Time Front Desk Services

Allied Universal•Wilmington, DE

4d•Onsite

About The Position

Allied Universal is hiring a full-time Security Officer for front desk services at a commercial real estate location in Wilmington, Delaware. The role serves and safeguards tenants, visitors, and clients by providing a welcoming environment, supporting access control, monitoring security systems, and responding professionally to security concerns. The position is scheduled for daytime hours from 1:00 AM to 9:00 AM on Monday, Tuesday, Friday, Saturday, and Sunday, and pays $17.50 per hour. The officer will staff the front desk, greet and screen visitors, manage access and badge procedures, and provide administrative support such as answering phones, maintaining visitor records, and receiving deliveries. The officer will monitor entry activity, communications systems, and assigned cameras or alarms; report unusual activity; and respond to incidents according to site procedures. Applicants must be at least 18 for unarmed roles (or 21 or older for armed roles) and have a high school diploma or equivalent. Employment is subject to a background investigation and, where permitted by law, a drug screen. Licensing may be required under applicable state or local rules.

Requirements

Be at least 18 years of age for unarmed roles; 21 or older for armed roles.
Possess a high school diploma or equivalent.
Submit to a background investigation as a condition of employment.
Submit to a drug screen to the extent permitted by law as a condition of employment.
Meet applicable state and/or local licensing requirements, which may be required before employment.

Nice To Haves

Customer service experience.
Loss prevention experience.
Possession of a guard card or license.
Alarm panel experience.
Access control and badge experience.

Responsibilities

Provide customer service to tenants, visitors, and clients by carrying out security procedures, site-specific policies, and appropriate emergency response activities.
Staff the front desk, greet and screen visitors, manage access according to site procedures, and direct guests to appropriate offices or building contacts.
Monitor building entry activity, visitor logs, communications systems, and assigned cameras or alarms, and report unusual activity to appropriate personnel.
Respond calmly to incidents and critical situations, follow established site procedures, and communicate with Allied Universal leadership and emergency responders as needed.
Assist with front-desk administrative duties, including answering phones, maintaining visitor records, receiving deliveries, and providing information to building occupants and guests.