Full Time Security Officer Mon-Fri 3pm-11pm

Comstock•Arlington, VA

12h•$18 - $19

About The Position

The Security Officer for ParkX Management helps ensure that the facility operates safely, smoothly, and cleanly and provides a positive experience for residents, tenants, and guests. The role includes patrols, access control, safety observation and reporting, enforcing property rules, maintaining plaza kiosks, communicating information to guests, and coordinating with property management. At Reston and Loudoun Station, the officer assists the Marketing team with events as needed. At Reston Station, the role also includes managing valet and plaza traffic and ensuring special-event marketing plans are followed. The position requires a Virginia-certified security officer with at least one year of customer-service-related experience, a valid driver’s license without major violations, and the ability to work after hours and on weekends as needed. The officer must be able to work independently and communicate effectively with a diverse range of people. The role involves extended periods of standing and walking, other physical activities, lifting up to 50 pounds, and working in variable indoor and outdoor conditions that may include noise, fumes, hazards, dust, or biohazards. The listed Virginia compensation range is $18–$19 USD. A discretionary annual incentive program may also be available, subject to its rules and performance conditions. Benefits vary by role.

Requirements

High school diploma.
Certification as a security officer by the state of Virginia.
At least one year of experience in a customer-service-related field.
Valid driver’s license without major violations.
Flexibility to work after hours and weekends as needed.
Outgoing personality and ability to relate to diverse groups and build and maintain strong relationships.
Strong sense of urgency.
Strong problem-solving, time-management, and communication skills.
High credibility and trustworthiness, with a high degree of integrity.
Ability to hold oneself and others accountable and strive for a high level of excellence.
Positive, can-do attitude and ability to fuel growth and innovation.
Customer-focused and results-oriented approach.
Desire to continuously learn and develop.
Exceptional oral and written communication, active listening, and organizational skills.
Ability to establish strong working relationships in a team setting.
Ability to multitask and prioritize with strong attention to detail in a fast-paced environment.
Self-directed and able to work independently with minimal supervision.
Ability to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach.
Ability to push, pull, or lift up to 50 pounds.
Ability to perform continuous repetitive motions.
Ability to work under variable temperature conditions, including extreme heat or cold, variable noise levels, indoors and outdoors, and around fumes, hazards, dust, mite hazards, chemicals, and biohazards.

Responsibilities

Complete an hourly patrol route of the property using the security system.
Control access for guests, tenants, and vendors.
Ensure property is not damaged.
Conduct routine foot patrols in and around the building.
Perform other duties as assigned.
Observe and report safety concerns.
Issue banning notices to rule violators.
Maintain a file of banning notices and notify management when necessary.
Maintain the appearance of the two plaza kiosks.
Enforce the “no dogs on the plaza” policy.
Keep information such as Kiss N Ride details, contact phone numbers, and rules of conduct updated, and communicate it to guests as needed.
Report unknown work occurring at the property to management.
Immediately notify Park X, Commercial property management, and Residential property management about illegal parking on the plaza.
Inform guests that fire access areas must remain accessible to fire trucks and ambulances.
Close loading dock doors as needed.
Report concerns to management.
Assist the Marketing team before, during, and after events at Reston and Loudoun Station as needed.
At Reston Station, manage the valet and ensure cars are not parked on the plaza or down ramp.
At Reston Station, ensure the plaza marketing plan is followed during special events.
At Reston Station, manage traffic entering the plaza and keep it moving.