Security Officer - Hospital Emergency Room

Allied Universal

4d • Onsite

About The Position

Allied Universal is hosting walk-in open interviews for security officer positions for Northwestern Memorial Hospital Downtown Chicago. The ideal candidates have experience working in a high-tempo hospital environment and are comfortable working with transient and inebriated populations. This role involves performing security patrols, assisting hospital staff with de-escalation, transporting patients, assisting with evacuations, and investigating incidents. The position requires attention to detail, effective communication, and problem-solving skills.

Requirements

• High school diploma or equivalent
• Minimum of two (2) years of verifiable employment history relating customer service or the protective service industry (preferably security, healthcare, military, law enforcement, or corrections)
• Must be at least 21 years of age, or higher required by the state
• Able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication skills
• Problem solving skills
• Active listening skills
• Ability to assess and evaluate situations effectively; identify critical issues quickly and accurately
• Able to mediate conflict with tact, diplomacy
• Write informatively, clearly, and accurately
• Attention to detail
• Willing to have a yearly flu shot and certain vaccines up to date
• Able to wear required personal protective equipment on their face per CDC guidelines

Nice To Haves

• Experience working in a high-tempo hospital environment
• Comfortable working with transient and inebriated populations
• PERC (if applicable)
• 20-hr security training certificate (if applicable)
• Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
• Graduate of a Certified Public Safety Academy (military or civilian) or verified work experience in the law enforcement, adult corrections, or firefighter field
• Associate’s degree (or 60 credits) or higher in law enforcement or criminal justice with current or prior active military service

Responsibilities

• Perform security patrols of hospital grounds on foot or in vehicle; document detailed observations of unusual conditions that may create security concerns or safety hazards
• Assist hospital staff with de-escalation of situations involving patients; restrain combative individuals as necessary (within company and customer guidelines)
• Transport patients to the morgue, as needed
• Assist in escorting patients from helicopter pad (high elevation) to the emergency room
• Assist with evacuations during fires, medical emergencies, and natural disasters
• Sound alarms or call police or fire department in case of fire or presence of unauthorized persons
• Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles
• Permit authorized persons to enter property and monitor entrances and exits; ensure only authorized individuals enter and exit the hospital, and that no contraband or hospital items are brought in or out
• Observe departing personnel to protect against theft of company property and ensures that authorized removal of property is conducted within appropriate client requirements
• Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required

Benefits

• Medical
• Dental
• Vision
• 401k
• Life insurance
• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees