Security Officer Welcome Desk

Allied Universal • San Jose, CA

1d • Onsite

About The Position

As a Security Officer Welcome Desk in San Jose, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech location as a Front Desk professional, welcoming visitors, managing access activity, and supporting security-related operations with professionalism and care. In this highly visible role, you will help create a positive first impression through strong communication, attention to detail, and customer service. Be part of a team that is agile, reliable, innovative, and driven by integrity.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR and First Aid certification is preferred.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• A guard card or license is preferred.

Responsibilities

• Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and/or when appropriate, emergency response activities at a technology-focused location.
• Monitor access to the lobby and reception area, verify visitor and vendor credentials, issue temporary access passes, and help to deter unauthorized entry in accordance with site protocols.
• Respond to incidents, alarms, and/or critical situations in a calm, problem-solving manner, communicating with building contacts, employees, and/or first responders as needed.
• Answer questions, assist with directions, manage phone and radio communications, and document visitor activity, incidents, and/or unusual observations in required logs and reports.
• Support a professional front desk presence by observing activity in the reception area, reporting maintenance or security-related concerns, and following post orders for deliveries, guest arrivals, and/or after-hours access requests.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED