Security Officer Welcome Center

Allied Universal • San Jose, CA

4d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Welcome Center in San Jose, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech location as a Front Desk professional, helping create a welcoming presence while supporting access control, visitor management, and other security-related responsibilities. In this highly visible role, you will deliver outstanding customer service and communication, use technology with confidence, and work with a team that values being agile, reliable, innovative, caring, and acting with integrity every day.

Requirements

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Customer service experience is preferred.
• CPR and/or First Aid certification is preferred.
• Access control and/or badge experience is preferred.
• Comfort using a computer and/or tablet is preferred.

Responsibilities

• Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, visitor processing, and/or emergency response activities when appropriate.
• Monitor access to the location by greeting employees, visitors, and vendors, verifying credentials, issuing visitor passes, and directing guests in line with site protocols.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate relevant information to site contacts and/or emergency personnel as needed.
• Support front desk operations by answering general questions, maintaining detailed activity and visitor logs, and reporting unusual activity, maintenance concerns, and/or policy violations to the appropriate personnel.
• Assist with monitoring entry points, reception systems, and communication channels for a fast-paced technology-focused location while providing a professional presence and service-oriented approach.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED